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poor network coverage

davie
Fledgling

i use my phone for work , google maps for directions etc but have noticed the quality of service is getting very poor i have been with 3 for about 20 years and this is the worst its been even in major cities in scotland its very poor whats going on 3 ?

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JadeF
Community Support Team
Community Support Team

Hey @davie 

Welcome to the Three Community page. 

I'm sorry to hear that you've had this trouble with the signal in your area. 

If you enter the postcodes for the areas you are having trouble with most here, this will give you some insight into what may be happening on the local mast. 

If the issues continue, please do reach out to chat with our Customer Service team for further support.

Thanks, Jade. 



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Best solution
JadeF
Community Support Team
Community Support Team

Hey @davie 

Welcome to the Three Community page. 

I'm sorry to hear that you've had this trouble with the signal in your area. 

If you enter the postcodes for the areas you are having trouble with most here, this will give you some insight into what may be happening on the local mast. 

If the issues continue, please do reach out to chat with our Customer Service team for further support.

Thanks, Jade. 



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.