Calling issues 25/06/2025

[JonathanB]

Hi everyone,

We’re aware some customers are experiencing issues with calls at the moment. Our team are working hard to get things resolved as soon as possible. We’re sorry for any inconvenience in the meantime.

Please refrain from creating multiple new topics on this subject, we'll merge all related topics under this one, and provide updates here as soon as we can.

Thanks,
Jonathan

[Ameena]

I have been trying to make calls since morning. Is there a network problem currently going on? I have unlimited minutes and texts as shown in the app. So, I am confused now

[sarahbenni]

me my daughter and son in law are all on three and none of us can make calls or receive calls is there an issue on the network

[Graham-10]

My wife and I are also having call issues but internet/data is working.

[Jen2]

My phone stopped working this morning and I’ve looked up my account and it says I have nothing to pay next month. Something has gone wrong as I’m on a regular direct debit payment 

[Laney]

Getting really annoyed with Three 

Every other month there is an issue. Made 1 call today at 7.30am since then I get no signal or call failed. Which nothing on their site to give you an update. 

When will this be fixed. Im waiting on some very critical news. I was just about to upgrade early but why bother when you can't even get making calls easy.

Never any compensation when you f up but are quick to restrict services.

[Woody55]

Hi I carnt make any calls from my three mobile I've powered off done everything still nothing

[Rosie1984]

Have Vodafone and 3 joint networks ? Couse I have this problem with Vodafone that’s why I left and there Signal was very poor 

[adtsccmrtt]

I am having this problem since November... 

[Milmaa]

Yea similar here, it was very sporadic but this morning it’s continuous.

[Erdewirtas]

Same for me, unable to make or receive calls