Calling issues 25/06/2025

[JonathanB]

Hi everyone,

We’re aware some customers are experiencing issues with calls at the moment. Our team are working hard to get things resolved as soon as possible. We’re sorry for any inconvenience in the meantime.

Please refrain from creating multiple new topics on this subject, we'll merge all related topics under this one, and provide updates here as soon as we can.

Thanks,
Jonathan

[Tomr]

Is this still happening with others?

i cannot receive calls and today only just had the ability to make calls again.

in need of some assistance, already checked coverage in my area and its fine, 4G and 5G.

[PeteG]

This post was made in relation to a wider issue that was happening back in June and was resolved shortly after. 

The issue you're having will be due to something else. Can you confirm what happens when someone tries to contact you by calling? 

Pete. 

[tamara]

2 and half weeks of no signal cos of a network outage in my area its funny the way it was a new sim only contract put it into my fne and within 20 mins signal. disappeared and its been like this since 

[32119]

Customers should be able to report what they like and make their feelings known about threes crap service and network, in fact the whole country should know all you do at three is lie!!

[Paddiewack]

Then move to another network instead of crowing on here. I’ve no issues (at the moment) with my service and although I absolutely respect your right to post on here;to call out a network for allegedly lying (without providing evidence) is out of order. 

[Jayrachel]

I’ve been unable to receive calls since yesterday. Please can you advise. 

[PeteG]

Hey there. 

Are you still unable to get calls? What's happening when people call you? Can you call out? 

Pete.

[Kholoud]

Hi JonathanB, 

after switching fully from o2 to Three i am unable to receive any calls yet from other providers such as EE, gifgaff, o2 etc. please advice 

[Nesh]

They won’t do anything best off going to giffgaff