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Games refusing payments from three.

Spa75
Fledgling

Why are the games that I play no longer allowing me to use my three credit as payment, when they always used to accept it before.

4 REPLIES 4
Spa75
Fledgling

Hi bck again lol.    So I finally got an answer from live chat as to why my three pay is being declined.  Apparently as of 4 to 5 months ago somthing changed. You can no longer use Three pay to pay for things in apps or games if you are on a pay as you go phone.  But if you are on a contract phone u can still use it..    hope this help some of you that are having same issue. 

PeteG
Community Support Team
Community Support Team

Hello there.

It wouldn't be possible for anyone from community to confirm for sure as this is a customer space. I'd recommend checking with the vendor and their support team to find out why they don't accept Three Pay payments. 

Pete.



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Spa75
Fledgling

Of the three games I tried  i had a reply from 2 of them and they both say it was not on there end and that it was down to the payment payers, so I assumed by that they mean three.    I left this message here because I was unable to get an answer anywhere else on this site.   Everyone is blaming Everyone else  as per.

Spa75
Fledgling

  By three credit  I mean Three pay.