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on 07-04-2025 08:54 AM
The cafe nero reward has disappeared...how come? There seems to be some other £1 coffee code but for places I've never heard of and aren't anywhere near where i live. Please tell me cafe nero isn't going for good 😢
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on 07-04-2025 10:03 AM
Hi everyone,
Thanks for reporting this issue, we've received a few reports of codes not working, or the Caffè Nero offer not showing in Three+ to claim.
This should now be fixed. Can you please refresh your Three+ app, if you can't see this in your "Top Rewards", pop over to the "All Rewards" section, then choose "Food & Drink". Please let us know if you're still experiencing any difficulties with redeeming any rewards.
Thanks,
Jonathan
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on 21-10-2025 01:44 PM
Hi @Tanjellium,
The codes are refreshed every Monday, but appear to be getting used up quickly due to high demand and the popularity of the offer.
I'm sorry to hear you've been unable to get a code recently, but please keep checking each Monday to see if there's availability for you.
Thanks,
Michael
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on 13-04-2025 08:59 AM
Yes had to pay full price for my coffee
on 13-04-2025 08:57 AM
I have gone into cafe nero with my code and not accepted my cafe nero code that I use every Sunday from my rewards
What has happened my other phone disappered my code when I got Monday
on 11-04-2025 04:56 PM
My code claimed Monday did not scan so had to pay full price, never had an issue until this week? Live chat support on three plus app was useless l
on 07-04-2025 09:08 AM
Yes no Nero coffee code ??
how do I find it ??
on 07-04-2025 09:06 AM
Yes mine has gone too and the bizarre thing is that I clicked to get a cafe nero code about 2 in the morning and now it's not there. I hope they're not replacing it with the coffee network that is a disaster - even if you live near a place to get a coffee the staff know nothing about it.
They said they wouldn't do that tho so hopefully it's just a glitch.
on 07-04-2025 09:18 AM
The coffee network thing i will never use as nearest one is over 15 miles away!! Come on three+ don't stop nero 🙏🙏
on 07-04-2025 09:02 AM
Same for me, very disappointed