No cafe nero code

[Eray]

The cafe nero reward has disappeared...how come? There seems to be some other £1 coffee code but for places I've never heard of and aren't anywhere near where i live. Please tell me cafe nero isn't going for good 😢

[KellyDog]

I managed to get a code for a Nero coffee on monday but now we are close to the weekend, it’s disappeared as they’ve all been used. I’ll never be able to use them during the week and the coffee network code is useless. Time to leave three and go with someone that offers decent phone reception now I’ve lost my coffee voucher 

[JonathanB · Accepted solution]

Hi everyone,

Thanks for reporting this issue, we've received a few reports of codes not working, or the Caffè Nero offer not showing in Three+ to claim.

This should now be fixed. Can you please refresh your Three+ app, if you can't see this in your "Top Rewards", pop over to the "All Rewards" section, then choose "Food & Drink". Please let us know if you're still experiencing any difficulties with redeeming any rewards.

Thanks,
Jonathan

[SemoneB]

Hello - I’ve been having the same issue for over a week and the only coffee shop showing are really odd ones 

[Tanjellium]

Hi Jonathan

Ive checked three+ on few occasions on a monday morning. It constantly reads "We're out of codes for this reward". Are all the codes getting picked up on Monday mornings?

[MichaelP]

Hi @Tanjellium,

The codes are refreshed every Monday, but appear to be getting used up quickly due to high demand and the popularity of the offer.

I'm sorry to hear you've been unable to get a code recently, but please keep checking each Monday to see if there's availability for you.

Thanks,
Michael

[Jcanim]

Yes had to pay full price for my coffee  

[Jcanim]

I have gone into cafe nero with my code and not accepted my cafe nero code that I use every Sunday from my rewards 

What has happened my other phone disappered my code when I got Monday 

[Sherrp]

My code claimed Monday did not scan so had to pay full price, never had an issue until this week? Live chat support on three plus app was useless l

[Cathie]

Yes no Nero coffee code ??

how do I find it ??