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on 09-01-2026 10:18 AM
Hi there,
I'm trying to use the Picturehouse code and it's not working again. I get an error message saying the code isn't valid. It's for a show tonight, so Friday to Sunday. I've had this issue several times now and often had to go into the cinema to book, with it often not working in person either.
@JonathanB @MichaelP are you able to kindly help? Thanks!!
on 21-01-2026 07:01 AM
Hello there,
I am also having issues with the code. I am trying to book a standard 2D ticket for this Sunday but it doesn’t seem to be working. On the Picturehouse website it says Inncorect Pin and when I went to the cinema they said it looked like the code was there but it wasn’t activated. Any help much appriciated.
Kind regards