Three Trade In DO NOT USE

[angelmayxox]

DO NOT USE THREE, I have traded my old device with them and they have kept my phone and payment, thrown me from department to department for days and are now accusing me of never giving them my device even though i have multiple emails with confirmation they have received it, DO NOT TRADE WITH THEM
THEY STEAL MONEY AND DEVICES
On the phone to them everyday trying to resolve this and they put me hold for hours and hang up! they are thieves and terrible with customer service

[Paddiewack]

I do get bored when people come on this forum and accuse a perfectly legitimate company of acting in a fraudulent manner. It’s simply not the case. I get your frustration and I’d probably feel the same however you’d be better off channeling said frustration by making a complaint via the Three homepage.

[angelmayxox]

I get bored of this “company” of passing me from department to department after i’ve raised complaint several times and been ignored, it’s great that you feel they are acting within their right but they are not, as they have confirmed to me they have received my device and my money has been sent but now they are claiming they never received it, tell me what isn’t fraudulent about theft and withholding someone’s refund

maybe instead of sitting on your high horse you could go bother someone else, you are just as bad as the customer service team, useless and offer no true help or compassion, let’s hope this doesn’t happen to you ay

[Paddiewack]

Compassion has to be earned and right now you’re in deficit! 

[angelmayxox]

good job i don’t need your compassion just my money from three and as your not the one who will be paying it, good bye

[Paddiewack]

Correct and goodbye.