struggling with auto renew

[hullabaloo]

sorry this might be a dumb question but i’ve checked everywhere on the 3 app and on the website version too and i can’t find anything out about if my plan will auto renew? my contract has 16 months left but my plan expires in exactly a week, i’m not sure how to tell if it’s going to renew automatically or not

[PeteG · Accepted solution]

Hello there. 

Welcome to Three Community. 

I'm not really sure what you mean. It sounds like your question relates to Pay As You Go, however you've stated you're on a contract with 16 months left on it. If you're on a contract, the allowance renews automatically every month on the billing date. 

Pete.

[hullabaloo]

sorry for being confusing : ( you answered my question though so thank you very much!!!!!!!

[JonathanB]

Hey @hullabaloo,

No worries at all. Glad to hear that Pete's advice was helpful. Thanks for popping back to confirm this.

Thanks,
Jonathan