Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Data usage

It would be nice if the Three app could show you how much data you had left that was actually up to date. My last data usage record is from 9 hours ago, even after restarting the app. This is an ongoing issue, and it's always hours out of date, so I ...

Kam0 by Fledgling
  • 70 Views
  • 1 replies
  • 0 likes

Best solution NO E- SIGN DOCUMENT RECEIVED (2 credit check)

I finally found a great deal and just tried to upgrade via online but I wanted to have a understanding regarding the deal so I decided to call in to complete the order meaning TWO CREDIT CHECKS were done and for future reference I won't be doing anot...

Complaint

I was told to turn off my mobile data and roaming by your agent, which I did. I then made a call using the local internet and was charge a days roaming even though I had turned off my mobile data and roaming. This is the worst company I have ever had...

Trevor1 by Fledgling
  • 66 Views
  • 1 replies
  • 0 likes

Amazing advisor

I was looking to update my contract and I was walked through it with so much patience and politeness by Tushar someone give this advisor a promotion he is absolutely brilliant!Thank you!

Nazz36 by Fledgling
  • 60 Views
  • 1 replies
  • 0 likes

Roaming - Joined before 2021

I joined three before 2021 and my account has not changed or been upgraded. Have arrived in Europe and received a rate advice text message telling me that my UK allowance applies here and that I do not need to pay a daily charge. But trying to make a...