Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
i placed a wrong order at 09/12/2025 ,and tried reach the live chat to let them help me to cancel the contract and also the upcoming delivery this afternoon,and then i just got the delivery update at 10:45pm,and live chat they said when the sim is ac...
sorry this might be a dumb question but i’ve checked everywhere on the 3 app and on the website version too and i can’t find anything out about if my plan will auto renew? my contract has 16 months left but my plan expires in exactly a week, i’m not ...
Topped up the other day allowance vanished its vanished twice anyone else had this issue.Payed 20 quid for nothing i have no idea what is up with my account i always trun my datq off and have only made less than a dozen phone calls .
On unlimited data package. Arrived in Thailand and turned on phone and mobile data. Within a few minutes received a text saying I had used 80% of data allowance, then a few minutes later a text saying I reached 100%. No way could I have used 12GB ...
Please help.My wife ordered the Pixel 9a from Three when it was released and traded in her Pixel 7 Pro.The new Pixel 9a phone arrives. We sent the trade in phone off and eventually receive an email stating that the money for the trade-in phone would ...
I can see that a lot of other people are having this issue as well. I understand that the email will resend automatically for 24hrs up to 72hrs when the system will cancel the order. The email address Three are sending the document from gets reject...
I have 2 accounts, I’ve cancelled my main Pay Monthly account, however I have another account with a 2nd SIM card that I need to cancel. I can’t access that account on My3 nor the Three App. I used logins under the 2 different numbers however the acc...
I have received and paid the final bill after leaving Three. I now wish to permanently delete my account information. How do I do this?
I've attempted to change my contract in April. Did all the checks, had an excellent deal... Immediately said 'unsuccessful' when staff in store attempted to submit my application. I confirmed I knew no reason why this would happen. They encouraged me...
Hi, hope you are well.I was wondering if anyone could help or advise me please. Im on a contract with Three, but for as long as I can remember, my data roaming doesnt work. I have 28 day passes to use as part of the contract and am able to make and ...
