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My contract was finished on march 2024 . But they didn’t say anything about that i need to add another plan but they charged me untill now for that same phone. I want my refund of those payment. I feel like its a scam. Please help me with that
Hello, after finally having my account issues resolved after almost 8 months (where I was set up as both user and owner, though only able to login as user so unable to see billing details), this was finally resolved in November. Two weeks later, ano...
I have 3 months left of my contract I wanted to see if I can upgrade early as it states on the website there won't be a extra charge if its under so many days but would I have to trade in my current phone for my new contract
Hi, I’m currently paying for a contract under my account No: **********. However, I keep being charged £11.40 from a different account No: **********. The second account seems to be under my name and email address but I do not want it and wish to can...
I recieved a one time validation code as as a text message followed my a pac code, none of which I had requested. I contacted three through online chat and they were unable to cancel the pac code request as it had already been started to port to anot...
I have an old plan which Three is not offering anymore on new plans - it gives me a 12gb allowance in go roam destinations as part of my monthly plan. They obviously don't like it because they don't offer it any more (and they're always trying to off...
I am unsure when my plan ends. 07*********
Hi all.Hope someone can help.I’ve received this text this morning.Don't forget to choose a new plan at 3.uk/zkrqs9.If you don't choose a new plan you'll move to a one-month Sim Only plan on 08/02/2025 as detailed in our recent message.I‘ve already ch...
I've had an email tonight to say my order has been cancelled. I've never placed an order? Should I be concerned or speak to someone? There's an order for things I was browsing and having a nosey at but the order was definitely not placed. I don't hav...
I wanted to keep my current device which I had on a pay monthly deal at £62 a month. As I wanted to keep my current device I opted for a sim only pay monthly deal when I upgraded. This was on 17/12/2024. Since then I’ve not received a new sim or anyt...
