Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
I just want to TALK to someone in Customer Services who can help! No email available though. Can't get through on phone and LiveChat people are hopeless.I have had a security breach on my phone and a recent call that I did not make has wracked up a c...
My account says I am owing £21 million.I have no data or call allowance left so can't make calls.I have been charged £76 for one phone call!I just purchased broadband but now want it cancelled and to return the box. An email should have arrived with ...
Hi, I'm trying to get my PAC code and I haven't been able to get in touch with anyone. Whenever I send a text to 65705 requesting a PAC code, I've been given a STAC code each time. For context, I'm switching to a new Three contract but I was told tha...
This and last month my bill and my device plan have not been paid despite the fact I set my direct debit up after having to cancel it due to a bank error back in August or SeptemberI had to pay for my device plan manually last month despite having se...
Hi, I ordered a 5G Broadband router in July 2023. The router arrived, however I decided to stay with my previous provider. I phoned 3 customer service to cancel my order within the 14 day cancellation period. They said that everything had been proces...
Hi I have tried to buy data and make it an add on but now I am being charged minuits and texts so I have tried to change my data into a data pack but my email has changed so it keeps coming up invalid when I try to register
I am unable to re register for the my3 app as my number is associated with an email that’s assigned to another number. I have tried calling but cannot get through to anyone to assist. Anyone have any ideas how to fix this?
Is there any way to access three account if phone not working so cannot obtain OTP.
I recently bought the 60GB data plan for £15 and I got charged for it but it doesn’t work at and I also got a message saying I have £0 count balance when I don’t.I’m not sure why this is happening but I am disappointed at Three because I have been tr...
last year I purchased tabloid for 1 year contract, it should have finished by nov this year, when I checked with retail shop and customer service they have changed to 2 year contract which is very surprising to me: regards, sakhib 07*********
