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I received an email on 3rd April, about my contract ending and terminating. The message stated I needed to return my 5g hub. However I have yet to receive any instructions how to do this?How long after this email was received, on 3rd April, should I ...
I called three on the 24th Feb about my Mobile Broadband contract that is ending on 3rd April. They seemed to indicate I could give notice from the 25th Feb to give my 30 days notice to terminate the contract.I also have my mobile phone with three, a...
I have been three customers and from October and can’t even get phone monthly even refurbished ones the cheapest the iPhone 13 refurbished 290 £ then asking me to pay for early upgrade 350£ for credit even more than phone price I don’t think it’s way...
Accidentally went through 180 days of inactivity on my PAYG account. Received a text saying 'your contract ends on 11/02/26' - bit confused as I don't have a contract, just PAYG.I've recently used my account again and topped up.Is my account still go...
Hi allI have received a reminder that my contracted airtime plan is due to expire next month. I had the intention of switching this to a PAYG option.I spoke to Live Chat and they have informed me it's not possible to transfer to a PAYG 'plan' from my...
i placed a wrong order at 09/12/2025 ,and tried reach the live chat to let them help me to cancel the contract and also the upcoming delivery this afternoon,and then i just got the delivery update at 10:45pm,and live chat they said when the sim is ac...
sorry this might be a dumb question but i’ve checked everywhere on the 3 app and on the website version too and i can’t find anything out about if my plan will auto renew? my contract has 16 months left but my plan expires in exactly a week, i’m not ...
Topped up the other day allowance vanished its vanished twice anyone else had this issue.Payed 20 quid for nothing i have no idea what is up with my account i always trun my datq off and have only made less than a dozen phone calls .
On unlimited data package. Arrived in Thailand and turned on phone and mobile data. Within a few minutes received a text saying I had used 80% of data allowance, then a few minutes later a text saying I reached 100%. No way could I have used 12GB ...
Please help.My wife ordered the Pixel 9a from Three when it was released and traded in her Pixel 7 Pro.The new Pixel 9a phone arrives. We sent the trade in phone off and eventually receive an email stating that the money for the trade-in phone would ...
