Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
On 16th December, I tried placing an order for a pay as you go esim worth 20 pounds. I entered in my credit card number and clicked the 'make payment' option. As soon as I clicked that, my wifi went off for some reason but my payment went through. I ...
I have just spent nearly 4 hours trying to upgrade my 2 handsets to have encountered such poor customer service and to be told that 6 applications have been made so I have been sent to referrals dept whom I called and was told to chat again and get t...
So I've got a plan whete I pay for my device and air time separately. We've come to an agreement on payment dates so they're both on the same day. However I've had a letter saying I'm in arrears and If I don't pay by a certain date I'll be closed an...
I'm going to Germany for 5 day for. New Year. I cant see if roaming is still covered, is it? Thanks
Hey ThreeA mobile plan on Three has an expiry date. At expiry if another plan is not selected does the current plan simply renew/continue? I don't feel like I need any changes to my current selection.Many thanks for your help
Just received a phone call from 070 **** **** about a promotion discount for the next 12 months where the monthly payments would be half price. They were asking for my details and I suspected it was a fraud call. Can you confirm if it was?
Hello I want to share my frustration regarding the device and upgrade plan which I took but cancelled it out from the Three Lewisham store. The store official told me that if I want to cancel the upgrade I don’t need to accept the delivery of the dev...
Hi there,I went to upgrade my device as the plan was coming to an end and I passed the credit check, read through a bunch of info and hit "i agree", etc, was told to download something but was unable to do this, then when it came to finalising the or...
Is there a specific number for customer services as I would like to speak with them and not an automated number puncher! Thank you
Hi. I’ve been with three for 4 years now. I recently finished my contract with an iPhone14 and upgraded to the new iPhone16, I realised I preferred my old phone and gifted the 16 to my girlfriend. Can I keep using the same sim card I’ve had for the l...
