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Topped up the other day allowance vanished its vanished twice anyone else had this issue.Payed 20 quid for nothing i have no idea what is up with my account i always trun my datq off and have only made less than a dozen phone calls .
On unlimited data package. Arrived in Thailand and turned on phone and mobile data. Within a few minutes received a text saying I had used 80% of data allowance, then a few minutes later a text saying I reached 100%. No way could I have used 12GB ...
Please help.My wife ordered the Pixel 9a from Three when it was released and traded in her Pixel 7 Pro.The new Pixel 9a phone arrives. We sent the trade in phone off and eventually receive an email stating that the money for the trade-in phone would ...
I can see that a lot of other people are having this issue as well. I understand that the email will resend automatically for 24hrs up to 72hrs when the system will cancel the order. The email address Three are sending the document from gets reject...
I have 2 accounts, I’ve cancelled my main Pay Monthly account, however I have another account with a 2nd SIM card that I need to cancel. I can’t access that account on My3 nor the Three App. I used logins under the 2 different numbers however the acc...
I have received and paid the final bill after leaving Three. I now wish to permanently delete my account information. How do I do this?
I've attempted to change my contract in April. Did all the checks, had an excellent deal... Immediately said 'unsuccessful' when staff in store attempted to submit my application. I confirmed I knew no reason why this would happen. They encouraged me...
Hi, hope you are well.I was wondering if anyone could help or advise me please. Im on a contract with Three, but for as long as I can remember, my data roaming doesnt work. I have 28 day passes to use as part of the contract and am able to make and ...
Hi.when I bought my plan it offered 12GB roaming. However upon checking via the 3 app it only provides 6GB roaming allowance. is this an error or have I been mislead?
Hello all, I’m unable to get the live agents to find this error message to be removed, they assume they weren’t unable to find it…?but clearly it says so here. How to resolve this issue? Thanks.
