Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Cancel and Return Router?

I'm thinking of cancelling my Three account. Do I still need to send back the 5G router even though it is more than 2 years old?I find the Three support is woeful. Got put in a webchat Q behind 27 others. Tried in the app but it said no one is availa...

quik123 by New member
  • 44 Views
  • 0 replies
  • 1 likes

Smartwatch pairing plan

Can anyone help?I was recently gifted a Galaxy 7 smartwatch, I have linked it to my phone, however, I am having alot of difficulty setting up the smartwatch pairing plan.The instructions on the Three app say in the Wearable app, open watch settings, ...

Hound by Fledgling
  • 45 Views
  • 0 replies
  • 1 likes

Roam

Hi all - can someone clarify if I am able to use my phone abroad (in france)? It comes up on the destination list and in the help page it says I get 56 daily passes for Europe but then further down it says I need to buy the passes so I'm not sure if ...

smak85 by Fledgling
  • 53 Views
  • 1 replies
  • 0 likes

Charge

I’m abroad in Go Roam Europe destinations, and received a text this morning saying I’ve reached my 12GB limit, followed 1 minute later by a text saying that I’ve started a new billing cycle and that my roaming limit of £45 has been refreshed. Does th...

NJ by Fledgling
  • 66 Views
  • 2 replies
  • 0 likes

Roaming Data Limit Increase

I appear to have hi the £45 roaming data limit whilst on a business trip.How do i increase this as spend cap is already unlimited and site says this is seperate?I have found nothing online and have tried phoning but the automated service always just ...

br0wn3r by Fledgling
  • 48 Views
  • 1 replies
  • 0 likes