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So my dad has gone into three for a phone upgrade as he needed a new phone. Goes into three store and the sales rep sells him a complete new deal that he didn't need. He was on a consumer deal now they have sold him a new phone and some other extra l...
@three why was I even a £18 monthly sub when I asked for the cheapest plan as a student and there is £10 plan for same days amount
My account predates October 2021. I checked in a 3 store last week to see if I could still use my at home allowance whilst in Hungary. The customer assistant said YES no problem. I have now arrived in Hungary and I can’t use my phone. Not even to cal...
i’ve been with three for years and this is my first proper awful experience with them. i definitely don’t have any confidence in their service or team to be honest… being told one thing and then told another thing. i’ve never felt like a karen in my ...
My phone was stolen recently while I was on holiday. I had taken out gadget insurance along with my travel insurance and so thought it would be fairly easy to make a claim.My insurance company insist taht I provide them with a proof of purchase that ...
I entered into a 24 month plan for an Iphone 14 pro max back in December 2022. The contract should have ended last November 2024. Three continued to bill and now they refuse to refund me for the extra three months I paid. When I tried to have a conve...
Hello everyone,Has anyone used the chat support recently and realised it's really not fit for purpose? I have been a customer of Three since leaving school with everything fine until the last year or so when I was forced to use it on multiple occasio...
I have a order for upgrade placed on the 30th of January 2025 and ahead of the delivery date I was looking into the dpud website And notice that my door number is not existing s this is a new postcode I try to contact the customer service and again n...
Hi, I am looking at upgrading my phone that ends this month, but I have a watch contract linked to it that doesn't end until September. If I upgrade my phone now, I am assuming my watch will still work as normal as it is linked to the account rather ...
Hello,I have a Three online account and recently I purchased another sim card from Three network. How do I add the new number to my existing 3 network online account?
