Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
my auto renew pack expired yesterday but it says in recent activity the purchase was complete yet it hasn't taken the money off my credit and not showing me my allowance
My 24 month Sim Only contract is ending this month.I'm getting emails saying "Time is ticking" and "don’t miss out on this incredible upgrade offer"The offer is a 40% increase for the same service for that I currently pay.Am I correct thinking I can ...
I have been with three for over 20 years and have always had a good experience until recently- I upgraded my iPad account , where they gave me a new number a year ago, only to realise that I had been charged for 2 accounts. I tried explaining the sit...
I'm trying to call the Channel Islands from the UK. I receive the announcement "You've now reached your monthly credit limit...You'll need to make a payment"I pay monthly, I don't have a spending cap, all bills are paid up front, on time.What does t...
Hi. So my PAYG £20 plan allowances expired 15 Apr and when on WiFi I received an email saying my auto renewal had gone through. I went to my3 app and saw that no allowances are shown. Usually it would at least say expired or the new ones as showing. ...
Hi really poor service in my area so wondering if there was anyway to pay off my contract early ? Thanks
Hi all. I'm unable to send text to Australian numbers, I've tried a few different numbers in Australia known to be in service but no joy. I've turned phone on and off etc, checked sim settings etc and all ok. Can send sms to UK numbers ok. I checke...
I've been trying to upgrade my old device plan (out of commitment) to a sim only plan for the last 2 weeks. CS team tells me there is an issue with the system and kept suggesting to try later. After the 3rd time I raised this with complains team. Com...
My Plan 24 month plan price suddenly doubled. I have repeatedly called customer service for 3 months now. Their response is that it has always been that price. They provided me the proofs@3mail.co.uk to send proof of my contract, but the email addre...
I recently moved from the UK to Australia so informed Three I did not want to renew my deal at the end of my contract and wanted to cancel my contract. Since moving, I've been billed twice so I have contacted Live Chat and they are claiming that ther...
