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APN settings issue with work laptop

Mattmck
Fledgling

I’ve been using the 5G mobile broadband ( ZTE MC888) for a few months mostly without any issues. 

One problem I have though is connecting my work laptop. When I start it up or restart some applications don’t fully load or load at all (teams, internal intranet site). Emails are fine. 

To get it to work I need to go into the router settings > APN settings > click manual and set as default > wait a minute > change back to Auto and set as default. After I do this everything works correctly without issue. This is needed every time I shut down or restart without exception.  

My question is does anyone know a permanent solution to fix this that means I don’t need to go into the APN settings every time I log on?

Best solution
Best solution
PeteG
Community Support Team
Community Support Team

Hello.

That's quite strange. There have been some users on the forum who mentioned having issues with work VPNs, but I haven't seen this specific temporary solution before. I've seen some users have success by turning IPV6 off, sticking to IPV4 only. It might be worth giving that a go? 

Pete.



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2 REPLIES 2
Mattmck
Fledgling

Seems to have worked, thanks 

Best solution
PeteG
Community Support Team
Community Support Team

Hello.

That's quite strange. There have been some users on the forum who mentioned having issues with work VPNs, but I haven't seen this specific temporary solution before. I've seen some users have success by turning IPV6 off, sticking to IPV4 only. It might be worth giving that a go? 

Pete.



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.