Our home broadband is very intermittent, keeps dropping out. The lights on the router all stay on and our devices continue to show strong signal, but there is no internet, no network connection. What is going on and how can this be resolved?
That's quite strange. Normally one of the lights would change to indicate that there's an issue with one of more things. From your description, it seems more likely that the issue is with something on the Internet side of things. It could also be an issue with routing though, so I'd recommend starting with a restart of the router if you haven't already. Then I'd recommend checking on the service status page for issues in your local area that might be contributing to the issue.
Pete.
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