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Intermittent connection

DunePlodder
Fledgling

I have a 5G broadband Router in Worle, near Weston-super-Mare. Normally it works well.

Since this morning though the connection has been cutting in and out.

Network status says there is no problem.

Note, it only goes off briefly - a few seconds to a minute or so, but this is happening very frequently, perhaps a dozen times an hour - or more.

Any suggestions?

4 REPLIES 4
DunePlodder
Fledgling

OK, I have solved the problem. It was nothing to do with the 5G Hub.

The WiFi on my PC is obviously dying. Using an old USB WiFi dongle solved the problem.

Thank you for your help.

While I'm here does anyone have an explanation for why my connection is so much faster via a VPN than without it?

MymsMan
Rising star

What hub model?

The following applies to the Y5-210MU external hub:

Reset (not just reboot) hub, if that doesn't help, Try: 

  • log on to the hub https://192.168.0.1  You MUST use userid admin and password printed on hub label
  • Navigate to Advanced->System->TR069
  • Disable TR069 and Periodic Inform
  • Submit, if that fails with a red message then set the 'Request user name' field  to admin and try again.  Do Not clear the  'ACS user name' field
  • Navigate to Advanced->System->Maintenance
  • Disable Scheduled Reboot or change to a less frequent interval (days)
  • Click on Scheduled Reboot to save

 

DunePlodder
Fledgling

Hub Model is MC888

DunePlodder
Fledgling

Accidental reply which I can't seem to delete!