I have the Zyxel 5G hub from Three, which I have had for over two years, and while I have never achieved rapidly fast download speeds with this setup (30-50 Mbps on average) it was often enough, however, I am now getting excruciatingly slow speeds of between 2-8 Mbps. In addition, when I check my coverage for my area, I get the following message: "We can't offer Home Broadband at your address right now, but we're busy expanding our network to connect more homes"
I'm not prepared to put up with these speeds, but what should I do? Should I wait for Three to improve my speed? Realistically this may never happen, so it's a pointless question really. Should I cancel my contract? I don't envisage this to be a problem as Three are clearly in breach of their contract. I'm paying for 5G and I'm not getting 5G! Now, if I cancel do I have to return the Zyxel hub and do Three provide packaging to return this item? Ideally, I would like to keep the Hub (Is there an option to buy the Hub from Three?) as this hub works perfectly with an O2 sim, where I'm able to achieve a download speed of 140 Mbps. So, it is clear there is nothing wrong with the hub, it's just the garbage speed that Three is offering me that is the problem.
So, what would you do? Your thoughts.
