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eero signal drop outs

Stick49
Fledgling

Recently installed 5g eero wifi broadband supported by outdoor booster hub. Download speed tests are impressive and when system works it works well. But it suffers from continuous signal drop outs which normally self reset after a short time, a system reboot also works. But the drop outs continue on a regular basis. Any advice or solutions greatly appreciated.

 

2 REPLIES 2
MichaelP
Community Support Team
Community Support Team

Hello @Stick49

Thanks for reaching out to the Community here.

I can see that the always helpful and knowledgeable @MySim shared some advice regarding reboots to prevent the signal drops that you've been experiencing. 

Did you find that scheduled reboots was the root cause? If so, did give these steps a try and find any success?

Thanks,
Michael 



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


MymsMan
Rising star

Try: 

  • log on to to hub https://192.168.0.1  You MUST use userid admin and password printed on hub label
  • Navigate to Advanced->System->TR069
  • Disable TR069 and Periodic Inform
  • Submit, if that fails with a red message then set the 'Request user name' field  to admin and try again.  Do Not clear the  'ACS user name' field
  • Navigate to Advanced->System->Maintenance
  • Disable Scheduled Reboot or change to a less frequent interval (days)
  • Click on Scheduled Reboot to save