Broadband

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£350 Charge after Returning Router

 I took out a 5G router contract with Three on  23/10/24 and cancelled it on 21/11/24, within the 30-day cooling-off period.Around 03/12/24, Three sent a returns bag. I returned the router around 12/12/24.Despite this, I've been charged £350, with Th...

NR5103EV2 - CGNAT

Hi everyone,Just got off the phone with three support, where I asked why I could not ping my server from outside of the network. I can't connect to any services through opened ports in the firewall, but can through cloudflare tunnels. The three suppo...

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Yo what's going on

77 signal but then it randomly drops to 00 and the WiFi router crashes to red light mode. Happens around 2 times during the day but at around 3pm it begins to do it 1000 times. Network issue in my area but I'm guessing it's not going to be fixed anyt...

Docster by Fledgling
  • 141 Views
  • 4 replies
  • 0 likes

Best solution No Waiting

Three advertise : No Waiting. With next day delivery, you can get connected, fast.Once your Three broadband hub has been delivered, simply plug it into a power source and connect to the UK's fastest 5g network in minutes.This has not been the case fo...

sunwacD by Fledgling
  • 171 Views
  • 3 replies
  • 0 likes

4G connection dropping every few minutes ZTE MF286D

Hi. I recently upgraded my plan as old router broken. 3 sent a ZTE MF286D. I put my SIM in and everything seemed fine, but after approx 1 day, the internet connection started dropping out. Running an internet connection monitor shows 1-2 second disco...

Best solution E5-250MA

Having just moved from BT fttp to three 5g my lights and sockets won't connect to the 2.4ghz network.  I have a E5-250MA.  I have unmerged the networks. Tried switching off the 5ghz network and leaving on the 2.4ghz network. I have tried using the 2....

jcee by Regular
  • 325 Views
  • 10 replies
  • 0 likes

5G hub password

I received a new 5G Hub the wifi password was obliterated by hand held pen so I could not set it up, I contacted the teams they said it had to be exchanged, the replacement arrived and amazingly same thing password obliterated !! I contact the team a...

sailor14 by Fledgling
  • 160 Views
  • 3 replies
  • 0 likes

4G router APN and pppoe passwords

Hi. My three-suppled b535 router LAN ports stopped working after a thunderstorm. I need them to pipe internet to other areas in the house.   I bought a new router, but it keeps dropping the internet connection. I want to check the profile settings ar...

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