Broadband – Get support for broadband related queries

Cancellation

I have done 2 different online chat and can name them. Arjun and Zaid both explained to them that I needed to cancel my home rooter as no longer required but both disconnect the chat. This is unprofessional and useless service.

5G Home Broadband – Videos not loading on Facebook (works fine on mobile data)

Hi,I’m having a strange issue with my 3UK 5G Home Broadband connection.When I’m connected to the 5G Home Broadband Wi-Fi, videos on Facebook often fail to load or keep buffering indefinitely.However, if I switch off Wi-Fi and use my phone’s own 3UK 5...

Best solution Help

Just got an eero mesh WiFi router and have set up my 5g router in Bridge mode but I have no idea how to turn the WiFi on the Three router off, as recommended in all the articles I’ve read.I’ve logged onto the Three router to set up Bridge mode but I ...

Why are speeds so different

Ive had home broadband for around 10 days and when I test via the eero app " run speed test" my speeds vary from 120mb to 250mb which I would be happy with but when I run a test on my tv's via ookla tester or via my network speed test , the speeds d...

Three Running Scam with Fuzeforge and Weezchat

What a fall from grace for a company that used to provide good service to its customers. Nowdays, it runs a scam with third party apps like fuzeforge and Weezchat to scam its customers out of money. Unethical practices can't keep revenue coming from ...

Best solution Hi. Trying to setup external hub and eero 6

Just unpacked my 5G external router and eero 6 , could someone please tell me what sort of figure I should be getting on the digital display on the hub. I was trying it indoors as a temporary measure and it started around 22 then would go to around 6...

Slow Speed Downloading Large Files but SpeedTest is okay.

I've got a Sercomm LTE2122GR 4G Hub. Getting between 50MB & 100MB on speedtest which is normal for me but I'm experiencing a problem with large file downloads.Only getting a constant 10-12MB when downloading large files. I noticed this when I've been...

Best solution Huawei B535-232 Certificate has Expired - Nov 2025 edition

The security certificate on the Huawei B535 router that I use has expired, yet again. This happened twice before ²², and eventually someone got Huawei to renew it (in September 2025, but backdated to November 2024 ), but it has now expired again in ...

Best solution Broadband Direct debit account change

I need to change my direct debit account

connection direct to 3 5g hub rubbish, via mesh great

Can someone please tell me what the hell is going on with the 5G Hub that three suppliers I am in the middle of trying to update some software and I'm connected from my iMac to the 5G Hub on 5 GHz and I'm only getting 15 MB connection. I am less than...