Broadband

Find out more on topics like Mobile broadband, Home Broadband, Mi-Fi, speed, security, 5G broadband and more.

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Contract end = account closed?!

My broadband contract just end, but then three closed my account?! And I can't access my bills...etc?!The previous jiffy bag come with the letter say I need to send the router within 5 days I receive the jiffy bag, but my contract ended after those 5...

Waiting for returns bag

I renewed my broadband contract in September 2024.When I discussed the broadband contract renewal with the staff in the store, she told me that somebody will contact me about how to return the old device.But the actual result is NO body contact me un...

Network Issues

My broadband network has been fluctuating constantly. Whenever the router shows a green light, indicating 4G connectivity, I'm unable to access the internet. The highest speed I get during this time is 700kbps. Despite calling customer service multip...

Hmd by Fledgling
  • 126 Views
  • 2 replies
  • 0 likes

Best solution NR5103EV2 - Refurbished ?

I'm a new customer and received what I expected to be a new NR5103EV2 via DPD last Wednesday (20/11/2024), set it up successfully and I'm more than happy with the results so far, but I've discovered by logging in from my phone that the unit isn't new...

Best solution Can't log in to 5G hub

When I type 192.168.1.1  into my browser try to log in to the NR5103E hub I get a not secure message followed by your connection is not private.I will not let me into the log in page.I've tried on windows pc and android phone and with chrome and oper...

Daz2024 by Fledgling
  • 151 Views
  • 3 replies
  • 0 likes

Cancelling 3 mobile broadband timescales

Hi been with 3 mobile broadband forever now and  want to cancel contract and plan to take out a new SIM with unlimited data (via cashback website) maybe with 3 again currently looking for best options.  My question is I want to stay connected every d...

Frankie1 by Fledgling
  • 106 Views
  • 1 replies
  • 0 likes

5G Outdoor hub / Y5-210MU connection Issue

I recently got the 5g broadband outdoor hub. Initial installation and set up was pretty fast and easy.Today at lunchtime my internet stopped and i also couldn't connect to the eero device. I tried a couple of restarts but no joy.The 5g GreenPacket Y5...

TAH by Fledgling
  • 215 Views
  • 2 replies
  • 0 likes

Identifying cause of slow-slower-slowest b'band Wifi

I've a ZTE MF286D device bracket-mounted inside a loft Velux window directly facing the local mast 1km away, giving '3 bars' of signal strength. This gave me speeds of around 35/7Mbs. It is powered through and communicates with my desktop PC 40 feet ...

oldbilbo by Fledgling
  • 125 Views
  • 1 replies
  • 0 likes

Broad band no internet access

Can anyone please explain how you can have great  signal but i cannot have  internet access and this is across all my telephone and smart TV etc .This becoming a really annoying as it is happening constantly ..and i am not a happy bunny  no point in ...

redcaz by Fledgling
  • 179 Views
  • 2 replies
  • 0 likes

5g drop out -every day!

We have a Three 5g router - ZTE MC801A 5G Hub - and frequently experience signal Wi-Fi drop-out which we’d like to resolve.We’re on the cusp of the Three 5g router signal range but also have a SIM only deal with Three for the iPhone which doesn’t app...

sometime by Fledgling
  • 318 Views
  • 3 replies
  • 0 likes
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