Broadband

Poor speed

Why's Three trying to SCAM its customers - I ordered NR5103E V2 package and received NR5103E V1

I finally took the plunge and ordered three's broadband package yesterday which stated that I was ordering this:Note: They advertise the router as being NEW and a Version 2So I basically should have received a new V2:https://devicesupport.three.co.uk...

Can I separate the 2.4ghz and 5ghz networks on Three 5G Hub MC888

Hi there I’m needing my hub to utilise 5GHz however it is only showing as 2.4GHz.when I found a similar issue it said go on the app and adjust the settings there however there is no such section on the app

PS4 and PS5 will connect to the hub but not the internet

I have had the 5G router for just over a week now. Initially my kids PS4 and PS5 could connect to the internet via WiFi, however after a few hours (and a massive Fortnite update) they stopped connecting to the internet.They both connect to the HUB vi...

Three 5g hub flashing blue light

Ok so we have a three 5g hub in a barn workshop at the back of our house and has been working fine for over a year really good download speeds as we are close to a 5g mast. We decided to get one for the house also as the speeds are really good, new ...

Return of Broadband Router - 3 Claiming Not Recieved have tracking showing posted and signed for

HiPulling hair out here, returned my 5G Broadband Router in Sept using the provided returns bag, via royal mailHave receipt showing it posted and tracking shows it arrived at the returns centre and was signed for 2 days laterNow I get an email sayin...

How do I pay my broadband online just now please

4G Broadband contract coming to an end - Can I sign up to 5G as new customer and still use 4G?

I've been a 4G Home Broadband user for 4 years now and the contract is coming to the end. I'm very happy with the service and got an email from Three telling me I could upgrade for £5 less than I'm currently paying. I tried to do this upgrade online ...

Anyone know why an alarm keeps going off on the. Three hun

alarm has started going off on the three hub

Hello community can anyone tell me how you leave three 8 here got home broadband band 5 G I have to

Trying to return 5G router at the end of my contract I have asked 5 times for a bag to return the 5 G Router but they never send a bag out leaving the country shortly I am out of contract but when you speak to them they just try selling you something...