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Hub not found (MF286D admin UI)

-jester-
Fledgling

1000019370.jpg

I have my Mesh router plugged into the ethernet port of the MF286D but when that is plugged it I cannot access the Admin (settings) user interface, neither via the app nor website browser. 

I am connecting to the WiFi of the MF286D but it still says "Hub not found"

If i disconnect the ethernet cable and reboot the hub, then I can access the settings but as soon as I plug the ethernet back it, I get kicked out.

Is there a way to access the Admin UI without having to unplug my mesh network every time?... as it's very inconvenient doing that. 

1 REPLY 1
PeteG
Community Support Team
Community Support Team

Hello there.

Welcome to Three Community. 

I'm not 100% sure what's happening there but it sounds like the mesh system might be changing the IP addresses of the hub when you plug it in. To test, you could disable DHCP on the Mesh system, connect it to the Hub, and then see if it does the same thing. 

Pete.



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