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Best solution Upgrading to a new phone while not at my address

Hi all! So, here my situation. I'm currently about 200 miles away from home. Last week I lost my phone (on a different network) I cancelled that contract and took a new basic one out with three.According to my account, I'm actually eligible for an up...

Apple Out of Warranty

Hi, Has anyone used the service of getting Apple iPhone screen repaired and being reimbursed? My 16 month old iPhone has hardware issues in the screen but I am out of warranty with Apple so they advised me to go to three. I went into the three store ...

SM119 by Fledgling
  • 308 Views
  • 0 replies
  • 0 likes

Phone stolen - insurance requires IMEI blocking

The IMEI of our son’s stolen iPhone needs to be blocked. This might have already happened on the Three network. Our insurance company requires this also in the GSMA (CEIR) database.Argos, Apple & Three haven’t been able to assist so far. I wonder who...

Phana by Fledgling
  • 2254 Views
  • 8 replies
  • 0 likes

Smartwatch Pairing addon

After 4 live chats, which each included multiple teams, and been told different information by different teams about what/why/how etc., I'm hoping someone here can help.Had a 24M SIM only contract with Three, with an iPhone bought from Apple.  I boug...

cms0608 by Regular
  • 1966 Views
  • 5 replies
  • 1 likes

Proof of usage

Why is it so difficult to get this document ? Surely the information is all there.  All I need is something to show I have used my phone on the network and it seems like need to jump through many many hoops.  And then after 5 days might not get the r...

andyo1 by Fledgling
  • 1203 Views
  • 5 replies
  • 0 likes

Hub not found (MF286D admin UI)

I have my Mesh router plugged into the ethernet port of the MF286D but when that is plugged it I cannot access the Admin (settings) user interface, neither via the app nor website browser. I am connecting to the WiFi of the MF286D but it still says "...

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-jester- by Fledgling
  • 533 Views
  • 1 replies
  • 0 likes

proof of purchase, 3 says i didnt get the phone from them

Long story short, when requesting proof of purchase for accidential insurance claim with other insurer, three says I never got the phone from them.My records prove other wise, evidencing "from three" DPD delivery confirmation email. Also jump in my d...

soni by Regular
  • 4559 Views
  • 10 replies
  • 0 likes

Galaxy S25+ - wifi calling not working?

I have a Galaxy S25+ bought from Samsung.com, which I was previously using on Vodafone contract.I swapped to Three because Vodafone signal was bad in my area. At home I was able to receive call using Wifi calling without any issues, but since moving ...

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