Devices – Get support for device related queries

I can’t pick up & dial out call

I can’t dial out & pick up call when I connect to wifi when I switched off the wifi I can receive & dial outhow can I fix it thanks a lot

Best solution 5G Outdoor Hub Y5-210MU

Hi All,I hope are well.Is there a way/setting to prevent Signal Strength Led on Y5-210MU from going to sleep.Please advise.ThanksSal

Missing trade-in payment

Could somebody please advise who I need to speak to regarding a missing trade-in payment?I had email confirmation from Ingram that the trade-in was complete and payment was due to be paid into my device plan on the 17/02/2025. More than 2 weeks later...

Best solution 5g Outdoor home hub PoE question

Hi, Looking for some information. Recently setup my 5g hub and I had assumed that I could use PoE from my switch (ubiquity PoE) without the need of using the power adapter. However, it appears that this is not the case in practice as the device doesn...

Best solution Three Recycle

Hey I need guidance.i got a quote for an iPad Pro so I waited for the prepaid packaging. However they sent me a prepaid packaging for a phone so instead I printed out the prepaid label they sent me by email and shipped it with the original box. On Tu...

Best solution Can i get free data?

............help!!!!!!!!

Best solution 5G Broadband - Outdoor hub firmware

Hi,We recently got a three branded outdoor hub Y5-210MU. We dont use it outdoors though as its not necessary and so I would much rather have had an indoor hub, but nevermind. Anyway I would like to update the firmware, but there doesnt seem to be any...

Three trade in

Hi , does anyone know the timeframe for trade in payment? I was told by email that I would be paid in 3-5 days it has now been 5 days and still no payment. It annoys me because I have to pay my bills on time otherwise there's late payment fees but th...

don’t get a contact with 3

I have had a phone for 3 years am due to upgrade and went through everything paid the deposit got excepted then the person dealing with it sent the e sign to my old old email so couldn’t except it so cancelled the order now I can’t get excepted anywh...

Trade in

Hi I traded my phone in to Ingram micro and still no payout yet just an email to say it would be processed on 30th Jan, seen lots of bad reviews I’m hoping I don’t get scammed as that seems to be what’s happening.