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Got an adjusted price and the email said I would be paid on 5/11/2024To this date 19/11/2024 no payment to my bank has been made.Trade in team and three support are claiming each other is responsible and I am going around in circles. What can I do?
I sent my phone to your trade-in contractor, and two days later, I received a message from them stating that my phone had not been received. In response, I provided them with the tracking number, post office confirmation, and Royal Mail delivery conf...
Hi,I upgraded 3 days ago to an iPhone 16 Pro Max 256gb Natural Titanium and following a fraud check call the next day, was told that my order had gone through (recieved an email confirming this). The person I spoke to from that team said that my orde...
Upgraded early through Three. Gave me a trade in option, £249 offered for my trade in. I have sent off as instructed, received (eventually) a confirmation from Ingram Services Ltd that they have my device and payment has been sent on 22/10/24. It ma...
On the 14 of September I made an instore order for an iPhone 16 pro max desert titanium I was given a delivery date of 3 October but as of today the 30 of October it is still not delivered and when I check online it says submitted. There is no update...
My minimum term ends on Nov 27, and I'm not planning renew it (already inform support).Direct debit taken out the bill on 21st each month. My question is:I just paid the bill on Oct 21 for the period of Sep 2 - Oct 1, and my Three dashboard shows th...
I sent a device back over 2 months ago, a 5g router as I needed for 2 months until I had Sky installed. Then just over a week ago to my horror three decide to email and text me that I owe then £105 as they haven't recieved the device,2 months later!!...
How am I going to get my refund for the trade in I did this Ingram micro said my payment will be done on 18/10/24 and up till now it’s not in . They don’t answer calls or reply emails. Am I being fraud or what?
Hi is anyone able to recommend a cheap reliable 4g Pocket MiFi device that works on the Three Network.I tried one yesterday from Amazon and got it working using the three.co.uk APN and it would work for a few mins then go offline, then work again onl...
For years I've been on contracts where I pay around 40 quid a month for unlimited everything. It's currently £44. I'm looking to upgrade, but I can't find the option to carry on paying around the same price. I usually get a free handset and the unlim...
