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Conversations

Apple Watch pairing error

Hi everyone, We've moved everything relating to Apple Watch pairing issues to this new conversation and will be providing all future updates as edits to this post, so that you won't need to go searching through the comments for these. I appreciate th...

JonathanB by Community Moderator
  • 183746 Views
  • 787 replies
  • 7 likes

Router issues

Hi, i have recently received the ZyXEL NR5103Ev2 5G Router and have had nothing but grief trying to connect to it. Some devices, like my iPhone XR have connected easily and received good speeds, but others like my TV’s and PC have taken days to conne...

exchanged phone

Hello, i need some help here. Upgraded my device iphone 15pro last friday, and found dust under camera lense, contacted 3network web chat, for exchange device. i have been told it will be delivered with 7-8working days. My main question is: why T&C s...

orca by Fledgling
  • 228 Views
  • 1 replies
  • 0 likes

Returns labels for Mobile phone

On 1 March I contacted 3 to cancel my contract and new phone before it arrived.  I was promised a DPD returns label by email.  Since then I have phoned 4 times looking for this, afterall its only an email, with more promises.  I am aware that the coo...

Liz by Fledgling
  • 236 Views
  • 1 replies
  • 0 likes

Upgrade

Hey so I have a three contact for 100gb that finishes in December. But I want to upgrade the data allowance to unlimited till December. I think I can do it just need some help. Or even if I can decrease the data allowance to the minimum and get a 2nd...

Alyx by Fledgling
  • 188 Views
  • 2 replies
  • 0 likes

Mifi when roaming

i have a huawei 5783-330 mifi device that i took to holland in december and germany in january I've used it many times in UK, but for some reason in the above countries it kept asking me for a password and wouldnt accept any that i tried to use.  Aft...

Xiaomi 14 ultra?

Hi, does anyone know whether three will get the Xiaomi 14 ultra? I'm due an upgrade but will wait if it will come? They seem to have had all of the other Xiaomi phone so I have high hopes but if anyone can confirmThanks

KoroSage by Fledgling
  • 479 Views
  • 0 replies
  • 0 likes

Samsung galaxy watch 6 pairing problem

Hi there, I'm using android phone and i bought new galaxy watch 6 lte version but when I'm trying to pair data plan its showing me 3 doesn't provide data plan for your watch and error code -1 if anyone knows about it how to use galaxy watch please he...

Harkirat by Fledgling
  • 237 Views
  • 1 replies
  • 0 likes

Joined end of Jan 24 nothing but problems with wifi

Hi forum,I'm using the new 5g ZTE M888.  I'm getting good speeds into the house as checked on my ethernet connected pc - albeit tonight I'm only getting 4G+.  I've done the test to see if my router is in a good place and it says it was in the 'perfec...

squ199ly by Fledgling
  • 249 Views
  • 1 replies
  • 0 likes

Phone Downloading Unwanted Games

My Samsung s20 fe updates almost weekly, and recommends games to download.  Very intrusive.  It also seems to be downloading games to my secure folder without permission. I rang 3 helpline and they say it is a samsung app.  I rang samsung and they sa...

Kitche by Fledgling
  • 399 Views
  • 3 replies
  • 0 likes
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