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Anyone from Glasgow have a network problem with signals keep going off

Pamela79
Regular

Been having network issues about a week now my phone signal keeps going off and come back can’t make calls or text messages and internet connection very poorly lots  too phone the customer Service  6 times but saying doing working in my area right now  and my network will go back to. Normal in 7 days. Hope this will be fix  out fast it’s absolutely disgraceful with 3G 

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Pamela79
Regular

I phoned to Customer Service again last night sill have same problem with my phone  signal what point getting a sim can’t even use it make calls or text messages or the internet connection very bad please resolve this issue fast the customer is always right should respond to them immediately online about this problem it absolute disgraceful please anyone get back to me about this 

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14 REPLIES 14
clivejo
Involved

Hi, you keep mentioning 3G in your posts, which is a technology that the Three network are in the process of turning off.  This is the message on their Coverage Checker:

Screenshot 2025-11-01 at 14-36-30 Check your network coverage Support Three.png

 I am aware that the company Hutchison 3G UK Limited, trading as Three UK, is this why you are using 3G in your posts?

clivejo
Involved

In further, if it is indeed the problem being caused by the 3G network being turned off, the only real solution is to use the SIM in a 4G device to regain access to the services.  The switch off will render all 3G only devices useless 😞

Pamela79
Regular

Do have a 4g network but now the mobile tower is not working in Glasgow right now that why I’m having issues with my iPhone 11*  and I hope it return back to normal in 7 days 

Best solution
Pamela79
Regular

I phoned to Customer Service again last night sill have same problem with my phone  signal what point getting a sim can’t even use it make calls or text messages or the internet connection very bad please resolve this issue fast the customer is always right should respond to them immediately online about this problem it absolute disgraceful please anyone get back to me about this 

Paddiewack
Superstar

The phrase “customer is always right” is a complete load of garbage. It’s often or not used by people who need to charge and pad out their argument when reasoning becomes thin on the ground. In terms of your issue;is this a new sim,have you checked the status page ? Please try to elaborate a bit more whilst dialling down the rhetoric.