Fake Three call from Private number

[Scousebird]

I received a call yesterday saying they were from Three. Woman said we are offering a discount, never asked any financial details. But knew my email and sent an email asking me to click the link for the discount. I never and said am very busy. She said ok I'll ring tomorrow, they have rung 4 times I have not answered. I want to report this to three and action fraud, but they are hiding behind a private number. When I was getting nuisance calls, three said oh you can have a new SIM. I don't want to change my number why should I 😡 Do I just continue to ignore there calls, will they stop ? Any advice please appreciated. How are scammers getting our details ??

[NigarAhmad]

I humbly requast that ..i not place any ordsr from three ..befor some days i recived a fake and fruad call from unknow number  if he place any order so please cancel that ..i say again i never place any order from three 

[JonathanB]

Hi @NigarAhmad,

Welcome to the Three Community, this is our customer forum rather than customer services, so members here can provide advice, but we can't take direct action on orders or accounts in this space.

If you think a fraudulent order has been placed using your details, the best advice on what to do next can be found on our Report a problem page. This gives info on all the organisations you'll want to contact such as your bank, Action Fraud, and Three customer services.

Thanks,
Jonathan

[jr0]

Scammers can get your details from data breaches from several companies.

I only pick calls from my contacts or if somewhat I'm waiting for a call from GP or other services. I'd be curious to know if it is the same woman/voice/person. You can always answer the call and let them know that you know they are fraudsters and you reported them... They/she/whatever Might stop or not 

[Paddiewack]

Firstly and to nobody’s surprise this is absolutely a scam. You can still report it to Action fraud despite it coming from an anonymous number. Call them on 03001232040 or via their website www.actionfraud.police.uk. Three numbers always start with 0333 so depending on which handset you have there should be a facility to block anonymous calls which will stop them getting through,