How to contact customers service

[Mantyl0]

How to contact customer service please 

[MichaelP · Accepted solution]

Hi there @Mantyl0,

Welcome to the Three Community.

You can contact Customer Services through the different methods outlined here.

Thanks,
Michael

[DerekCaush]

I got my 3 bill yesterday and found out I had been charged £12-50  by a firm called Merchant, when I rang them up telling them that I had not bought any products from them they said I could only get my money back through pay pal, I don’t have that, I want to know from you what are you going to do to get my money back

[JonathanB]

Hi @DerekCaush,

Sorry to hear that you've spotted charges you don't recognise. You've posted to Three's Community forums rather than customer services here. We can discuss an issue and potentially give advice, but this isn't a space we can access your account or bill from.

If you'd like to discuss or dispute charges on your bill please get in touch here.

Thanks,
Jonathan

[DerekCaush]

Hello anyone there