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on 28-01-2026 09:41 AM
No internet working in surrey since 11pm last night- have tried two different Three phones. Online chat useless, had me delete all my network settings to then tell me that theyre aware of an issue and its being fixed, but no timeline on when!
on 29-01-2026 02:28 PM
Hi @Hsurrey,
I'm sorry to hear that you were affected by an issue with your Internet connection. Hopefully this has been resolved in the meantime since posting?
You can check for any network issues in your area with our Network Status Checker. If the issues are persisting today try toggling airplane/flight mode on and off, and rebooting your device. Let us know if this helps.
Thanks,
Jonathan
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