MK43 Bedford network problems

[P0u1]

Can I please have a eta on when the network problems should be resolved.

 My home internet is running though a three 5g hub and has been terrible over the last couple of days.

[MichaelP]

Hello @P0u1,

How has your service been since you originally raised this? Have you seen any improvement?

Please let us know, and also if you've connected with Customer Services about this yet.

Thanks,
Michael

[Geluk]

Put your postcode into 3's NETWORK COVERAGE page to see if there's local mast work.

[P0u1]

Just the standard reply, we’re working on a problem. No updates though

[JonathanB]

Hi @P0u1,

Has the service improved at all over the weekend since you last posted?

Thanks,
Jonathan

[P0u1]

Unfortunately it’s still pretty bad, we had a couple of days of stable connection not it’s back to not working.

quite frustrating not having any updates.

[PeteG]

It sounds rather intermittent. I'm guessing work could still be ongoing, or perhaps there's congestion within the area. Both of those could cause that kind of intermittent performance. In order to know for sure what the latest information is, you'd need to contact the Support Team and see what's going on. They can explore the options with you. 

Pete.