No internet

[Supersoul]

No Internet anywhere today from Surrey to London city.

[JonathanB]

Hi @Supersoul,

Sorry to hear you were having issues connecting to the Internet. I hope this has been resolved now.

You can check for any network issues in your area with our Network Status Checker. If the issues are persisting today try toggling airplane/flight mode on and off, and rebooting your device. Let us know if this helps.

Thanks,
Jonathan

[Supersoul]

Thanks. When will compensation be automatically be given for this outage  as that is what webchat told me yesterday?

[PeteG]

No one here can access your account, so it's not possible for us to determine what arrangements have been made in relation to your services or compensation. 

Pete.