No signal

[Orsi]

I am having trouble getting signal in Hedge End, Southampton for the past 2 weeks. As soon as I leave the area my signal shoot up and everything is fine. I am in that area a lot and it’s very annoying not being able to use my phone or receive calls, messages. I’ve done all the troubleshooting suggestions with no luck. I’ve been with 3 for the past 12 years without any problems and I had signal in the area before so not sure what’s happening now but please fix it! 

[PeteG]

Hello, Orsi. 

It's disappointing to hear you're having issues with the connection in that area. I'm not sure what would be causing the recent reduction in the quality of service you've been getting there in the past two weeks, but I'm hopeful that it's temporary and fixed soon. 

Pete.