Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
As stated in the title I received the 5g hub today and we tried it all over the house and the connection to the network is really bad, it’s not the Wi-Fi that’s the problem it appears to be an inconsistent connection to the Three network. If we run a...
I enabled international roaming after arriving in Belgium, its been way over 4 hours and I still cannot roam. This is a big issue and only happened since my contract was changed by 3. It states I've set a 0 cap but I cannot call 3 to change.
I am currently in India and cannot receive calls to my mobile. I can receive SMS, make outgoing calls and use data but when people try to phone me from UK they get the message "this number is not able to accept calls". I have tried different networ...
There is a brand new 5G mast less than 400metres from my house, it was transmitting a full 5G signal as I walked past it. I lost the signal 200 Metres along the road which bends to the right in a house lined street, I can’t get a 5G signal in or outs...
Despite blocking a particular number on my iPhone, the number is still able to call and text me. Is there any other way to manage a particular number from contacting me?
Hi, Hope you are well. Does anyone know that why I cannot connect to my Telegram and WhatsApp with my data? Is something wrong with my phone? Thanks
New customer, after 4 minutes the 3 network just drops the call. You can phone back immediately, but same again 4 minutes and 3 network drops the call again. At least the network is consistent! Anyone got any ideas?
Hi,Newbie here. I recently migrated from smarty to 3, and when i had smarty one of the the mobile wifi devices i have, connected to the mast at 5g or lte speeds. Anyhoo i was unwell and wasn't using it much and then a good 3 deal came along and i pop...
Hi I'm needing some advice please regarding using 3 payg sim in USA I'm not to bothered about the calls but would like to be able to access the internet, I did look on the 3 website but it seemed to refer to a monthly contract, and I am happy PAYG.
Hi, Three was offering an introductory offer of 6 months free Apple Watch pairing plan, then £7 from month 7, does anyone know if this offer is still available?
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