Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We've phased out our 3G network in most areas around the UK. Please check your settings are correctly enabled to be able to connect to our network. Here’s how to check you have the right settings for 4G data and 4G Calling (VoLTE) connectivity; 1. ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
Why do we need to call customer services to activate/deactivate voicemail?. Every other network I know has a self-service option. Why not Three ?
Why Three do not advertise enough on Wifi calling with text messages, while they are the only 2 companies (including EE) that have this fantastic option
Hi,If I forward all my calls to my UK Skype number (or another number), will I get charged while roaming ?. I need to turn on my phone while roaming to receive SMS messagesThanks
Hi. Can someone advise how to activate my new SIM card when I renewed my contract ? I have inserted the sim but it is pay as you go and it has different number. I was promised my number will stay the same . Is this a case that it will be the old sim ...
E53305.u have already paired device.chat to our team.i m not able to activate cellular plan gor my watch.this is error im getting
As stated in the title I received the 5g hub today and we tried it all over the house and the connection to the network is really bad, it’s not the Wi-Fi that’s the problem it appears to be an inconsistent connection to the Three network. If we run a...
I enabled international roaming after arriving in Belgium, its been way over 4 hours and I still cannot roam. This is a big issue and only happened since my contract was changed by 3. It states I've set a 0 cap but I cannot call 3 to change.
I am currently in India and cannot receive calls to my mobile. I can receive SMS, make outgoing calls and use data but when people try to phone me from UK they get the message "this number is not able to accept calls". I have tried different networ...
There is a brand new 5G mast less than 400metres from my house, it was transmitting a full 5G signal as I walked past it. I lost the signal 200 Metres along the road which bends to the right in a house lined street, I can’t get a 5G signal in or outs...
Despite blocking a particular number on my iPhone, the number is still able to call and text me. Is there any other way to manage a particular number from contacting me?
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| Subject | Author | Posted |
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| yesterday | ||
| 3 weeks ago | ||
| 12-11-2025 12:33 PM | ||
| 22-10-2025 04:53 PM | ||
| 14-10-2025 08:33 AM |
