Hi @Jackie147,
Sorry to hear you've been having trouble with calls. I'm not sure what you mean when you've mentioned 5G? 5G doesn't actually support Voice yet, but there should generally be a 4G signal available anywhere you can get 5G. I'll do my best to help.
Does our Network Status Checker show that we're working on any local issues?
In case this is an issue connecting to VoLTE 4G calling, please check the advice here: How to ensure your phone is ready for the 3G switch off
If you're still no further forwards, can you let me know which model of phone you're using?
Thanks,
Jonathan
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