Not receiving calls

[LALA1738]

Ive been with three for a long time. Yesterday randomly my network stopped working. I thought maybe it was an issue in my area but went to work on the other side of London and still nothing. I cant receive phone calls and when I try to call others I am either presented with the not registered on network message or I make the phone call and no dial tone or anything just pure silence. I have been through all the network troubleshooting and nothing. Any one have any idea how to solve this? I cant even call 333 off my phone. 

[SAK]

Also have the same problem . Works on the WhatsApp bug not on mobile 

[JonathanB]

Hi @SAK,

I've sent you a reply on the topic you created. Please get back to me there.

Thanks,
Jonathan

[JonathanB]

Hi everyone,

Apologies we missed the replies on this topic yesterday, this topic is quite an old one, and unrelated to yesterday's issues. Our topic in relation to yesterday is found here: Calling issues 25/06/2025 

Following an issue with our voice and text services yesterday, service has now been restored for the majority of our customers. If anyone is still having issues, they should restart their device which should reconnect them to our network. We apologise sincerely for the issues yesterday.

Thanks,
Jonathan

[meenamara005]

I have same fault. Works on Whatsapp. In Belfast

[meenamara005]

Mines working OK now 😀😁

[Smithysl]

Really bad its STILL not working a whole day unable to call or receive calls.....

[Nicole35225]

Mine has started doing this and don’t know how to fix it, have a doctors call in a hour and can’t seem to get it to work

[Poochy]

We have two iPhones doing exactly the same thing over the past few days any help pls

[Tayy2252x]

Same things happening to me as well!!