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Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.

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4G Calling Abroad

Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...

JonathanB by Community Moderator
  • 2579 Views
  • 0 replies
  • 3 likes

Three are the best UK network

There are many negative threads in the Community.  But my overall experience with Three far surpasses my time with O2, Vodafone and EE. So, I wanted to put up a postive post: well done Three!!

Three is The Worst mobile Network in the whole UK

According to annual survey, mobile provider Three was found to be one of the worst, ranking in sixteenth place with a customer service score of just 66 percent. Nearly half (45 percent) of Three customers who took part in the report, claimed that the...

KAY21 by Fledgling
  • 322 Views
  • 4 replies
  • 2 likes

Phone calls not working since fibre has been fitted

I’ve had problems at home for months now I can only call people over watsapp if I use normal call option no one can hear me and all of our phones are the same. All 4 of us are with 3 so this can not be a device issue but more to do with the provider ...

Katie by Fledgling
  • 159 Views
  • 5 replies
  • 0 likes

Doncaster

We got problems over two months nearly in Doncaster lakeside area and its surrounding.they not been sorting that out we losing loads of our work but they keep taking there charges for nothing.is anyone else got these issues.

Danny786 by Fledgling
  • 103 Views
  • 1 replies
  • 0 likes

4G/5G and phone signal is AWFUL

Anyone else really struggling with all forms of signal at the moment? I live in Kent, and work in Surrey, I cant even make a phone call for more than 10 minutes on my own phone on my journey to or from work. My work phone however, no issues whatsoeve...

MJE46 by Fledgling
  • 225 Views
  • 2 replies
  • 0 likes

Best solution Data roaming query/call forwarding

Hi allI have a 3 sim and O2 sim. Going abroad to an EU destination. 3 will charge me but O2 it's free. I read some threads on here but just want to check i have got it right. If i turn the 3 sim off/take it out the phone but forward the calls to the ...

Mopees by Regular
  • 180 Views
  • 2 replies
  • 0 likes

No Network KY3

Just been into a 3 store in Kircaldy Fife to complain about my 4G signal in Burntisland.  When I was there. 2 other people were also complaining re lack of service. I spoke to them as the assistant was about to go through the motions of providing the...

A Little Clarity please - Go Roam Daily Passes

I upgraded my phone last year and am going to turkey on Sunday. Looking at the charges I have come across the below  "Go Roam chargesIf you joined or upgraded after October 2021, depending on your plan, you’ll have up to 56 Daily Roaming passes inclu...

Three mobile can't call Virgin Media landline

Last Thursday (4th July) I noticed I could not call my home Virgin Media landline from my Three mobile - it simple just cuts off as soon as I press Call.  Cross checked using my wife and son's Three phones to call - same outcome.  I can dial out to e...

NeilB1 by Fledgling
  • 160 Views
  • 1 replies
  • 0 likes

Sim only contract

Hi, I’ve paid my outstanding bill yesterday that was owed and have no outstanding balances remaining on my account. My bank says the transaction is pending but all my services are turned off? Is this normal? 

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