Share network queries, including support on 5G, roaming, blocking and reporting numbers, switching your number and more.
We’re phasing out our 3G network and aim to switch it off by the end of 2024. It’s a good time to make sure your settings are correctly enabled, to make the most of our network. How to ensure your device is 4G ready If using a dual SIM phone, check ...
Whether it’s for that just in case of emergency call, or so you can give your family and friends back home a moment by moment playback of your time away, staying connected whilst abroad is really important. Many networks around the world are already ...
3 weeks ago I received a text informing me that 3G was being taken down but I shouldn't be affected. Since then I've had no phone connection, My wifi has at best been intermittent and trying to get hold of customer services is impossible. I've been i...
Hi, I was late paying my bill, services were suspended, Paid overdue amount at 6am this morning, my services (calls & internet) not working, I know it says up to 24hrs but it never takes that long. I rang three they say balance has been cleared no re...
Hi, for the last couple of weeks I have been unable to make or receive phone calls. I can send and receive texts and use my mobile data, so I don't understand what the problem is. I have restarted my phone and removed/replaced the sim multiple times....
Me and my wife just moved to Plymouth, into a 2 bed semi-detached at PL7, the house was old so we had the insulation redone but now the Three signal inside isn't working. I spoke to customer service at Three who told me I should have excellent covera...
hi, i can not register to phone. my sim card works on wifi calling only, i tried to reset mobile network, still the same. Have you got any idea how to fix it?
I have just upgraded my contract but after that I am unable to receive any calls or texts i have tried to call customer services but they were unable to resolve the issuei am frustratedwhat can I do
I cant receive or make calls with a 4G signal, yes my phone (iPhone Se 2nd generation) Is 4G compatible, yes I’ve tried all troubleshooting advice, yes VoLTE is enabled.. I’ve even factory reset my phone. It would be nice if someone from three tells...
Hi I can’t make phone call or receiveing call
Why 3 mobile has bad network coverage
10 days now getting calls from EE and others saying my number will be stopped.Mostly in chinese ???? It appears to be different mobile phone numbers every time they call, it's automated but you can press one to speak in English but it goes straight t...
