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Poor connection

Nobbyjockey
Regular

Is anyone else getting no to poor reception near b31 Birmingham? My phone and tv keep buffering in 2025 and they call this 5g  !

2 REPLIES 2
MichaelP
Community Support Team
Community Support Team

Hello @Nobbyjockey,

As we didn't hear back from you, I'm just checking in to see how your service has been since you reported this.

Has your reception and speeds improved at all? Did the Network Status Checker highlight anything that may have been causing this?

Thanks,
Michael



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JonathanB
Community Moderator
Community Moderator

Hi @Nobbyjockey,

Sorry to hear that you've been having trouble with the coverage lately. How long has the issue been going on for now? Have you had a look at our Network Status checker, does this show we're working on any known issues in your area?

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.