cancel
Showing results for 
Search instead for 
Did you mean: 

Extremely poor connection

Hemp
Fledgling

Extremely poor reception in the wa7 area. I have a business where my phone is needed. It either doesn’t connect or cuts out many times during my phone calls. This is effecting my business.

2 REPLIES 2
MichaelP
Community Support Team
Community Support Team

Hey @Hemp,

Are you still experiencing low reception in this area? If so, were any known issues found? 

Did you reach out to the Customer Services for some additional checks?

Thanks,
Michael



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


PeteG
Community Support Team
Community Support Team

Hey there.

That's not so great. If there is an issue affecting the area around you, you should be able to verify it on the service status page. If nothing shows there, it might be best to report the issue to the support team where they can log it and check it out. 

Pete.



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.