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Problem in Exmouth, Devon

Houseflyuk
Fledgling

Hi, I am having problems with the connection in Exmouth EX8 3 area.  I have asked on my local Facebook group if anyone else has been having problems and there are.  Internet and texting works ok but my phone will not connect or receive calls.  I was in Exeter earlier today and it worked fine, so maybe there's an issue with one of Exmouth's masts? 

3 REPLIES 3
eribaMotters
Fledgling

I'm in Hatherleigh, between Bideford and Okehampton. We are on 4G for home use and internet has been problematic for last 2 or 3 weeks. Download speed has dropped from 15/35 meg down to less than 3 meg and it is not possible to stream TV. Status checker shows all supposedly fine, but I called 0333 338 1001 and was informed transmitter work is ongoing and no finish time known.

Lauren1
Fledgling

Mine is exactly the same. 3 are saying there is no network issue 

Paddiewack
Superstar

Your best bet is to put your full postcode where you’re experiencing issues into the Three status checker to see if there are any tech outages in your area. If there are then you could ask customer service for any updates.