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Wi-Fi calling works intermittently

Kt2
Fledgling

Since joining three broadband I have been struggling to receive calls to my mobile when joined to my three broadband. If I go to 5g it works fine which is weird as my sim provider is three! I’m really worried about missing an important call it’s not a nice feeling. I saw another post about a software update but I’m on the most recent one. 

2 REPLIES 2
PeteG
Community Support Team
Community Support Team

Oh, that's not so good. Do you have Wifi calling enabled on the phone? If so, try turning this off to see if the phone can then make and receive calls while you're on the Wifi. 

Pete. 



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Paddiewack
Superstar

5g on your mobile or on your broadband?