cancel
Showing results for 
Search instead for 
Did you mean: 

no signal on my phone!

collins_123
Fledgling

Hello, is anyone else experiencing network issues? I can`t make calls or browse the internet and it is really frustrating!!

2 REPLIES 2
MichaelP
Community Support Team
Community Support Team

Hi there @collins_123,

Sorry to hear that you're having network issues. 

Do you experience this everywhere, or only in specific places, such as at home?

Please have a look at the Coverage and Network Status Checker, as this may highlight any known issues or work that might be impacting you at the moment.

Please also complete a reset of your network settings. This will remove any saved Wi-Fi and Bluetooth settings, but can sometimes help with network problems.

If the network checker offers no further info and this remains ongoing after resetting your network settings, please chat with Customer Services for some further support via your account.

Thanks,
Michael



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Paddiewack
Maestro

No! Check the network status page for any outages.