- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
a month ago
I want to know if there is a way to access SMS without the sim. My sim is being stolen and all my applications were linked to the same number. I want to access my applications like whatsapp however in order to access them it requires to put OTP which we get as SMS. Since I does not have a sim, is there any alternate way to access SMS without having access to the Sim?
Solved! Go to Solution.
a month ago - last edited a month ago
In short no! You’ll need to either go into a Three shop with ID (Driving licence/passport etc) and get a replacement or request one from customer service to be sent to your registered address.
3 weeks ago
Hi there @Mustabshirah,
It's concerning to hear that your SIM was stolen, and please report this as soon as possible (if you haven't already) to Customer Services.
It wouldn't be possible to access texts without the SIM. If you report the SIM as stolen or visit a store with a valid photo ID, a replacement can be issued, where you'll regain access to your messages.
Thanks,
Michael
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
a month ago - last edited a month ago
In short no! You’ll need to either go into a Three shop with ID (Driving licence/passport etc) and get a replacement or request one from customer service to be sent to your registered address.