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Account in credit

NL42
Fledgling

Hi I have cancelled my contract at and I am in credit, how do I get the money back please? 

N

1 REPLY 1
JonathanB
Community Moderator
Community Moderator

Hi @NL42,

Credit refunds are processed automatically for cancelled accounts. You should receive this within 14 days of your final bill being issued. We can't view account details like your balance from the Community, but If you need to double check anything feel free to get in touch here.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.