Hello, since January 16, 2024, I have a problem with the purchase and extension of adds ons for Pay As You Go (it shows £0 for the date, packages, the transaction is not possible), on January 17, 2024, I reported a problem at the three store in Norwich, the problem was to be solved within 74 hours but it was not solved, on January 21, 2024 I reported the problem again, via live chat, on January 24, 2024 I reported the problem again and received information that they are working on the problem and it should be solved within 10 days. and the problem is still not fixed. I called them on February 7, I heard the same thing for 7 days, so far I have spent about £ 1,100 because I need a phone call for business matters, and I did not receive any help from them. Does anyone have a similar problem?
