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Last Line No Longer Available

I switched to Three from EE on the 7th January and took my number with me.I have two sim contracts with Three, one that I took out for my daughter in December and her number transferred with no issues.Initially my number was showing when I logged int...

LynnB by • Fledgling
  • 1207 Views
  • 1 replies
  • 0 likes

Upgrade to Sim Only

I wanted to keep my current device which I had on a pay monthly deal at £62 a month. As I wanted to keep my current device I opted for a sim only pay monthly deal when I upgraded. This was on 17/12/2024. Since then I’ve not received a new sim or anyt...

TinosD by • Fledgling
  • 1006 Views
  • 1 replies
  • 0 likes

Cancelled Paramount +

Hi, I try to find out how to cancel paramount + for three months now and have no idea how because it's taken my money from my bills on 3 not from the paramount + website. So, it's harder to cancel.  I use  paramount only 1 times. Since last year.  It...

Suphawan by • Fledgling
  • 1944 Views
  • 4 replies
  • 0 likes

fraud

someone has changed the primary number for my account, a number I don't use is added to the top screen and I'm the account holder, three moto has taken payments over the phone and cancelled my wifi and cut this off straight away while on call. when c...

And-14 by • Fledgling
  • 3999 Views
  • 2 replies
  • 0 likes

3 Calling from Bradford

So I get a cold call on this number 01*********. Nice Indian sounding guy telling me 3 wanted to give me a free 45% reduction in my bill for twelve months. When I asked why, he said it was because of complaints about bad reception and they didn't wan...

Why is changing my email address so difficult?

I needed to update my email. This involved a chat with Three. Eventually this resulted in the email associated with my account being updated.The problem is that it doesn't update my Logon credentials so I need to logon to my account with my old email...