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Conversations

Pay as you go simcard

Hello everyone, I just bought a simcard for £15 where it was stated on the card that it has 75gb of data pack. But now, it was almost 5 hours since I bought the card but I still have data when I try to surf the net. What's the problem?

Ijime by Fledgling
  • 38 Views
  • 1 replies
  • 0 likes

Refund

There was two payments taken from my account last night, I need a refund!!!

Hanad by Fledgling
  • 92 Views
  • 1 replies
  • 0 likes

Paying after contract cancellation.

Three services have been appalling. I have had to cancel 3 lines and a subscription. They tell you to contact to cancel your contract. But it’s all a scam, or why do you have to bill people for lines that are not active? Why do you have to bill someo...

Dee1 by Fledgling
  • 123 Views
  • 1 replies
  • 0 likes

Top up amount disappeared

HiMy £20 top up has vanished from my balance when I proceed to purchase a 14 day data pack on the automated telephone service. (444) please can anyone advise me? Thank you. 

BlueBoy by Fledgling
  • 117 Views
  • 1 replies
  • 0 likes

Account Issues (Error 500)

Hi there. Pay as you go user here.For more than 2 weeks i am not able to access my account. I can login but I cannot see any details of my account.Instead I receive an error “There's an errorWe're fixing it. Please try again soon.Error Code: 500”I ha...

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Skipper by Fledgling
  • 174 Views
  • 1 replies
  • 0 likes

Three PAYG auto-renew

Hi thereIf I opt into an auto renewal promotion for black friday (eg £12 for 100gb data), how long is Three obliged to honour this deal assuming I continue with the auto-renewal? I am conscious that there is no fixed term on PAYG and I can opt out an...

benlevs by Fledgling
  • 203 Views
  • 1 replies
  • 0 likes

Upgradehelp

How some after taking out a sim only deal can you upgrade to a handset contract as my phone has just had the screen smashed so need a replacement 

My3 app & website

I’m feeling really annoyed now with three as of last nite i topped up my credit on the three app, put about £10 credit on it ready to buy a data pack this morning to notice three had taken £3.15 of my money already without me buying a datapack for so...

PAYG balance dropped £1

I only use this sim for a backup. Topped up £5 on 09/10/24 and made one call costing 35p, so was left with £4.65. I have mobile data turned off and wifi turned on. I haven't made any texts or calls since. Today I checked the balance and it is now £3....

marianuk by Fledgling
  • 205 Views
  • 1 replies
  • 0 likes