Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
My data pack ran out and I bought £10 of cash credit this morning, 29th November 2023, but by the afternoon there was some problem and when I got home I found I only had 20p of cash credit left. I had used nearly £10? I don't think so! I sent one tex...
Hi, My account used to be offline only but now I'm moving my account online. Firstly someone from support authorised my email so I could register which was great. However when trying to set up an auto renewal the payment didn't go through and when I ...
Hi,I was charged 5 times for 1 top up. I contacted customer service through the chat and they told me to email proofs@3mail.com. I emailed them almost 3 weeks ago and have not received a response. Any help would be appreciated.
Hi, i put £35 to get unlimited data pack add on top-up but still pending?! could you please kindly see this problem and solved or please refund me i will go to get this service somewhere ales..as i need this service urgent. thanks
I'm trying to re-register my account by desktop but I keep getting:"Internal Server Error - ReadThe server encountered an internal error or misconfiguration and was unable to complete your request."when I click [Register now] When I try to use the ne...
I've recently been try to access my account over the last few days after discovering a forced move to a new system.I've had to contact the Twitter team multiple times about this as I previously didn't have any email address associated with my account...
I cannot access to the my 3 account. It does not allow me to log in or register. Please advise for action.
Previous top-up ran out today and topped up, but it's not activating. Getting the "sign into network" thing that happened during the migration.If I go into top up again, it says I can't do that because "Another action is in progress on your account.....
I switched to Three a week ago. I’ve run into an issue, I simply cannot access my account. Everytime I try to log in (on app + website) when I get to the ‘OTP’ section it says my number doesn’t match the records. I’ve even tried to register with a ne...
Nearly two weeks ago I had brought a new iPhone on a pay monthly deal. I moved as I was previously on a PAYG iPhone. I have ALWAYS been with 3 even on PAYG. I had contacted to transfer my PAYG number onto my new Pay Monthly iPhone and was assured tha...
