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PAYG Credit keeps droppping

Hi there.My credit has dropped drastically today wihtout any usage. I don't use text or calls or mobile data (it's turned off on an iphone). Everytime I check it it keeps dropping. Originally it was £4.64, when I called 4444 earlier today it was £2.5...

no active line

New SIM in phone. Account and my 3 app show no active line. SIm seems to work. Simple PAYG SIM. Unable to top up. Account using old number which has ported to new provider. Been trying to sort out for many attempts with on line chat. They  have not s...

upnorth by Fledgling
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  • 3 replies
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Bought a data pack

Bought a 100GB data pack, and it wasn’t added to my number even though I was logged in. Is this normal? I’m afraid that they’re gonna deliver a new SIM or something instead of adding info into my existing number 

mdon33 by Fledgling
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  • 1 replies
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Credit stolen again.

My data pack ran out this weekend. On Saturday night/Sunday morning 12am. phone was on flight mode. woke up, started the process of topping up. Had £7.50 credit. Didn’t use it. Got notified ““Sorry, we're doing an essential system update”Had to wait ...

Help

So I bought a data pack and it hasn’t come on and it’s been over an hour what do I do