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Topped up the other day allowance vanished its vanished twice anyone else had this issue.Payed 20 quid for nothing i have no idea what is up with my account i always trun my datq off and have only made less than a dozen phone calls .
I have a PAYG account wiich was started in early 2025 with a top up of £20.I am told that today that after180 days of no use the account would be deleted and the balance witheldBUT:None of the credit added in Feb was used and when I checked the accou...
Hi,I’m a Three prepay customer and I’d like to get a physical copy of a bill or statement that shows my name and full address. I am a prepay customer with a 120gb data-pack. Hope it should include:My full nameMy addressMy Three number/account details...
I’d welcome any advice on the following…I received an email from Three on 24 October informing me that I had not used a PAYG SIM for 180 days and that unless I made a call/text before midnight THAT DAY the number would be deactivated the following da...
Dear Sir or Madam I have been on live chat on Monday and got a link by text for me to uploaded proof of my ID and Bank Statement on Monday 22 September 2025 but no confirmation yet if you recived it yet.I am trying to sort error of payments on my Ban...
i'm on pay as you go and i'm leaving to change to another provider and so i called up because i had £35 in credit, i got the refund issued on monday and its now been credited back to me? i've not had an email or a text or anything to tell me why it's...
I am trying to buy a £10 data pack on PAYG. I had an autorenew set up previously but forgot to top up my account so it cancelled. When I go to the basket to pay it seems to be giving me a new sim. I don't want a new sim. I just want to add the pa...
I have the Old Paygo. I don't live in the UK but will be there in a few days.I want to get a Data Pack added for the time I am in UK and Europe. I think the 30 day £10 40 GB is sufficient (with 6 GB roaming). London is the first stop so it can be...
I don't live in the UK so I only use my service when I visit. I have the old Paygo SIM card I bought in 2018 and it is still active. I know that system is different from the new system.Questions:1 - It seems the New Paygo and the Old Paygo are simi...
Does anyone have the same problem buying a data pack after you top up with a voucher have to try multiple times to buy the pack to work
