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Adding email address

Adrianbessant
Fledgling

I need to add my email address to upgrade my device but I'm having trouble doing so.

 

Best solution
Best solution
Paddiewack
Key player

To the best of my knowledge you need to do it through customer service. I say that because having just checked you can’t do it via the Three app.

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2 REPLIES 2
Maxine
Community Support Team
Community Support Team

Hey Adrianbessant, 

Welcome to the Three Community! 

@Paddiewack is spot on here, you're unable to change your email address on the app or website. You'd have to contact our Customer Support Team to have this updated on your account. This doesn't take long at all to do.

Maxine



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


Best solution
Paddiewack
Key player

To the best of my knowledge you need to do it through customer service. I say that because having just checked you can’t do it via the Three app.