- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
on 25-06-2025 09:05 AM
Hi everyone,
We’re aware some customers are experiencing issues with calls at the moment. Our team are working hard to get things resolved as soon as possible. We’re sorry for any inconvenience in the meantime.
Please refrain from creating multiple new topics on this subject, we'll merge all related topics under this one, and provide updates here as soon as we can.
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 25-06-2025 09:45 AM
Paying for service which not receiving again
on 25-06-2025 09:40 AM
Can’t make calls again
on 25-06-2025 09:38 AM
I can’t out bound or receive inbound calls, please help….
on 25-06-2025 09:37 AM
Cannot make or receive calls
on 25-06-2025 09:35 AM
I have seen post from moderator. I needed to make an important telephone call today had I not tried this I would not have known. My Internet is perfectly fine as this isn't with 3. There are no network issues in the area so what is the issue please? I tried online chat which was a total waste of time. When is this going to be resolved?
on 25-06-2025 09:35 AM
Both my brother and I are unable to send or receive calls at the moment - seems like lots of others are having the same issue.
on 25-06-2025 09:39 AM
Same here in Hull East Yorkshire
on 25-06-2025 09:34 AM
I can’t make and receive phone calls will you please fix the problem thanks .
on 25-06-2025 09:37 AM
Same here in Leeds. It's impossible to make or receive calls in Leeds since 8am, I have tried everything in the FAQs (go to plane mode and back, restart phone, wifi calling on and off), but nothing.
I have tried that in 2 different phones.
on 25-06-2025 09:33 AM
Unable to make or receive calls in North Norfolk and yet the network checker on 3 says there are no issues. I’m currently recovering from recent surgery on three broken bones in my ankle and was trying to call my surgery to request pain relief medication but obviously am unable to. Such poor service from 3 and very little in updates