Calling issues 25/06/2025

[JonathanB]

Hi everyone,

We’re aware some customers are experiencing issues with calls at the moment. Our team are working hard to get things resolved as soon as possible. We’re sorry for any inconvenience in the meantime.

Please refrain from creating multiple new topics on this subject, we'll merge all related topics under this one, and provide updates here as soon as we can.

Thanks,
Jonathan

[Angry_customer]

That’s it. I’m switching as soon as I can. This is outrageous. Waiting for a call from my GP, missing work calls, just three days ago I couldn’t call my friend and had to wait 15 minutes on his building door.

This is happening very often and it’s more and more annoying each time.

Three is not a phone carrier, it is a joke! Almost feels like a scam at this point. BYE THREE!

[Gem4]

How long with this call issue I've missed an important phone call sorry for inconvenience isn't any help bet issue be sorted alot quicker if you were charged for the inconvenience 

[Angelic]

• I think it’s time for me to finally leave 3 fed up of the issues that seem to be having lately.  Keeping customers updated is good customer service I have had to go online to find out if there was a problem after noticing that I was unable to dial out then realised that I have no incoming calls either!!

[Su]

Any updates? Is there any compensation? I've not been able to make any calls or receive any calls since yesterday lunchtime.

[hosay299]

Any news @JonathanB ??

[Helliwell1]

Really glad my contract is done at the end of the month, 6 hours without phone calls which my job relies on, no text or anything from three to say it’s down or even an update! Will be leaving. Absolute joke of a phone company! I hope you’re going to compensate people for this but you won’t cause you don’t care unless someone doesn’t pay their bill on time

[Abz1112]

Been good 6 hours now unable to make any calls .. worst this is.. there is no contact from the provider with any updates or any sorry !

Missed calls and now I can't even make calls out ... Outrageous! Three and Vodafone 

How long further is this waiting game going to take ???

[Kazza1990dodder]

I can not receive or make calls and because of the lack of communication from 3 I've missed a phone appointment from the doctors 😒 I keep receiving text to say someone has called but don't know from who as can't access my voicemail hope we are getting compensated for the inconvenience do u know how hard it is to get an appointment at the docs without missing it

[dannyB]

the final straw for me - I'm leaving and will contest any cancellation charges

[Spellbinder]

I'm considering leaving too.