- Order by phone: 0800 033 8006
- Blog
- Coverage checker
- Store locator
on 25-06-2025 09:05 AM
Hi everyone,
We’re aware some customers are experiencing issues with calls at the moment. Our team are working hard to get things resolved as soon as possible. We’re sorry for any inconvenience in the meantime.
Please refrain from creating multiple new topics on this subject, we'll merge all related topics under this one, and provide updates here as soon as we can.
Thanks,
Jonathan
Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.
on 25-06-2025 09:21 AM
i cant make any call or receive them. says i have full signal but maybe something within three is broken.
please get this sorted quickly.
on 25-06-2025 09:13 AM
none of us in the house can make or receive calls, either on the network or wifi
on 25-06-2025 09:21 AM
Yup it's a thing, same here in the lake district cumbria.
on 25-06-2025 09:21 AM
Nottingham not working
on 25-06-2025 09:20 AM
Same here in Oxfordshire
on 25-06-2025 09:22 AM
Though I did just get a security text from them so I could post on this forum
on 25-06-2025 09:18 AM
same here ipswich area
on 25-06-2025 09:17 AM
Me too wakefield area
on 25-06-2025 09:16 AM
Same here ! Sheffield
on 25-06-2025 09:19 AM
Same here in Chesterfield. Same for son in Sheffield. Will we be getting a reduction in our our bills as we're paying for a service that we're not getting . Unfortunately stuck with it for another 2 years