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Calling issues 25/06/2025

JonathanB
Community Moderator
Community Moderator

Hi everyone,

We’re aware some customers are experiencing issues with calls at the moment. Our team are working hard to get things resolved as soon as possible. We’re sorry for any inconvenience in the meantime.

Please refrain from creating multiple new topics on this subject, we'll merge all related topics under this one, and provide updates here as soon as we can.

Thanks,
Jonathan



Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


291 REPLIES 291
spuddie
Fledgling

i cant make any call or receive them. says i have full signal but maybe something within three is broken.

please get this sorted quickly.

MJH
Fledgling

none of us in the house can make or receive calls, either on the network or wifi

Jatvardur
Fledgling

Yup it's a thing, same here in the lake district cumbria.

HannahB
Fledgling

Nottingham not working 

Fl0ra
Fledgling

Same here in Oxfordshire 

Fl0ra
Fledgling

Though I did just get a security text from them so I could post on this forum 

spuddie
Fledgling

 same here ipswich area

 

Lbrooke
Fledgling

Me too wakefield area

Loops
Fledgling

Same here ! Sheffield 

Katecasterton
Fledgling

Same here in Chesterfield.  Same for son in Sheffield.  Will we be getting a reduction in our our bills as we're paying for a service that we're not getting . Unfortunately stuck with it for another 2 years