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Changing payment method for auto renew data pack

Anonymous123
Fledgling

Hi I've bought a PAYG eSIM only with the auto renew data pack (£10 for 60GB) using a credit card. I've recently gotten a new credit card and wanted to change the payment to the new card. Following the FAQ in the app, I have cancelled the data pack. I'm currently looking at the same PAYG data pack and it says that it comes with a SIM/eSIM. Does this mean the data pack will be tied with a new number? How can I buy the same PAYG data pack without changing my number?

1 REPLY 1
PeteG
Community Support Team
Community Support Team

Hello.

You shouldn't have to go through the process of getting a new SIM or eSIM. As long as you're purchasing your pack through the addon section in the app or on My3, you'd just get the Pack and not a new SIM. 

Pete.



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