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Names on my account changed

Hi my name is Mr Tsotetsi I live in Coventry Stoke aldermoor Post code ******* number *** and date of birth is ********** I'm having trouble with your 3 members recognising my name on the account 

Mpho83 by • Fledgling
  • 2001 Views
  • 2 replies
  • 0 likes

Calls in Australia

A new customer, I bought the 16GB Data Pack, with Go Roam and I have activated, ported my number and set auto renewal. I arrived in Australia yesterday. I can call UK numbers, receive messages and texts and use my data allowance. What I CAN'T do is c...

KenC by • Fledgling
  • 1918 Views
  • 1 replies
  • 0 likes

Adult Filter - 3 mobile

Morning all I have requested the adult filter be taken off my account and I cannot access sites yet from my phone. When I search for them connected to wifi, they appear in the search but then it says 'this site cannot be reached'. When I search conne...

chlo123 by • Fledgling
  • 24219 Views
  • 2 replies
  • 2 likes

Brief Error message logging into account new account

Hi all,I joined Three last week and according to the shop I am on "the new system" I believe it is called "Fusion". During the signup in the store they managed to enter my email address incorrectly which caused all sorts of problems and took a couple...

G4HLF by • Fledgling
  • 2911 Views
  • 3 replies
  • 0 likes

Best solution Unexpected Charge

Has anyone else been charged randomly?I have recently been charged £5.92 from my bank account by Three.I have 3 numbers under my name with Three.- My personal Sim only contract (£20.90 per month) DD made on the 27th- My wife's phone phone and sim con...

SWalsh by • Regular
  • 8064 Views
  • 6 replies
  • 1 likes

Presale tickets

Hello, there are sites stating that Three customers can preorder Michael McIntyre tickets but cannot see anything on Three Rewards, will this be available please? 

Why do I have to pay?

Good day,I last used your phone service about 3 years ago. I had prepaid credit. Now, out of the blue, this call to action came to me.Isn't that a mistake?

Matiseli by • Fledgling
  • 1121 Views
  • 1 replies
  • 0 likes

Go Roam with my current contract

Hi, My current contract is an Advanced SIM 30GB data unlimited minutes 24M which I took out on the 26th Sept 2021 and I would like to know if I can use Go Roam up to the expiry date and beyond?Will new plans exclude Go Roam?Is Go Roam being phased ou...