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Charges twice in 1 text many times

ChanthrE14
Fledgling

I sent 1text and short words but you charge me twice 15p and 15p. Many times.  It’s not fair and cheating customers.

1 REPLY 1
JohnD
Community Support Team
Community Support Team

Hey @ChanthrE14 

We can't access accounts on the Community platform, however, if you reach out to the PAYG team here: https://www.three.co.uk/support/pay-as-you-go They will be happy to look into this for you. 

Thanks,

John D