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Conversations

3 Calling from Bradford

So I get a cold call on this number 01*********. Nice Indian sounding guy telling me 3 wanted to give me a free 45% reduction in my bill for twelve months. When I asked why, he said it was because of complaints about bad reception and they didn't wan...

Why is changing my email address so difficult?

I needed to update my email. This involved a chat with Three. Eventually this resulted in the email associated with my account being updated.The problem is that it doesn't update my Logon credentials so I need to logon to my account with my old email...

Remove Smart Watch Add-on

@JonathanB I am trying to remove my Smart Watch Add-on as I no longer have an Apple Watch. Customer Services say that all I have to do is remove the plan from my watch which I have already done but the Add-on is still active in my mobile plan. When r...

P51oss2 by Fledgling
  • 311 Views
  • 1 replies
  • 0 likes

Help

So I bought a data pack and it hasn’t come on and it’s been over an hour what do I do 

payment

You sent me an email for payment and provided the payment method (which I completed).Yesterday, the amount was deducted from my account again.I understand it was a mistake, but to clarify, I am not a wealthy man.I kindly request a refund of the amoun...

email promotions@threeguk.com

hi I have just got a call and they sent me email too from promotions@threeguk.com that i can get 50% off. can you please let me know if this is genuine or not. 

kristika by Fledgling
  • 369 Views
  • 2 replies
  • 0 likes

Best solution Scam "Three Promotions Team"

I keep receiving a number from a person pertaining to be from "Three Promotions Team"  01*********. They tried to convince me they were from three by sending me a code that i will need to put into my new phone when it gets delivered. I did receive a ...

Jes by Fledgling
  • 520 Views
  • 1 replies
  • 0 likes

Phone call

I purchased contract sim on 29 December 2024 its started working on 2 jan 2025. After that on the date of 4 jan 2025 i facing issue with the receiving and making phone calls . Im not able to receive phone calls and even not making phone calls . Pleas...

Bhavesh by Fledgling
  • 396 Views
  • 3 replies
  • 0 likes