Accounts and services - Get support for Three services

unable to register / login my3 using new email

my partner is unable to register my3 app after updating the new email with Three agent. but we're still getting this error on app "Those details have already been used to register. Get in touch with us for details" but still we can't login with new e...

Frankie and Benny's can't obtain code

Just want to say the link to get the code for Frankie and Benny's is broken.Tried to report the issue via live chat on the app, but the other side was totally useless.

Issues with payment

My contract has now ended but not been able to pay due to financial issues. I want help making a plan to pay but no one is available online to chat to.Can't call due to child issues as have a poorly toddler and want to pay but no other option. Help

Further credit checks on upgrades

Three are awful and I've got my PAC code to leave already, three have gone downhill and backwards in life, while screwing all their customers over especially the loyal already customers especially with the likes of upgrading. Personally I had a phone...

Best solution Still unable to access three website or My3 app

Hi can anyone of three technical team tell me how much longer this issue with my3 app & website is going to take? Because still unable to access either to topup & keep an eye on my account when needed. This getting ridiculous & very annoying now. If...

Issue with refund (my3 pay)

way back at the start of the year I was charged for an app through 3pay that was £40 - I requested a refund from Apple which was approved and they stated it had been refunded via the way I paid - Three have been saying since April that they will inve...

Three app and website

Does anyone elses app just not load. Cant even log into my account t on the website either and eveb when trying to browse offers it doesnt work

Unable to view account, and now unable to log in. Ongoing for over a month.

Hi all,Pay monthly customer here, with Three for 2 years as of today - and probably won’t be for any longer if this isn’t fixed.I’ve currently got an issue logging into My3. Both on the app and on the webpage. If I log into the app, I get an error 50...

Impossible to top up

I have a pay as you go. I get a message saying my data pack will run out. I try the app, which tells me to download a new app. Which I do- when I click on account I get a blank page. when I click on top up it sends me to a digital assistant. When I a...

Payment

Hi, I try to pay my balance which is £10 per month but it doesn't deducted. According to the contract, my account shows should be reduced by 10 pounds every month but ln my account, I don't get reduced by 10 pounds on a time, but when they cut late, ...

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