Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
There are 2 different plans on Pay As You Go. The Pay As You Go plan has been available since 7 July 2013, and the New Pay As You Go plan was launched on 12 March 2020. Each plan has a separate app and support options may differ slightly. To avoid ...
Hello AllI've been emailed today about renewing my contract - with one of the offers being a 24month contact. However, i wanted to add on the smartwatch pairing plan, as when i checked the pricing guides it appears that its free for 24 month contract...
Hi I have a question to ask. I ordered a 3 pay as you go SIM online. I used that sim for a few weeks and now I decided that I didn't want that number anymore and rang 3 customer service and they have cancelled that pay as you go number and it is no l...
I have an amazing deal on 3 business of £3pm unlimited data and it expires soon. I had a letter from 3 telling me I could change my plan or cancel when it expires.They made it sound like the current deal will just stop at the end - is that right? or ...
I’m Pay As You Go… £15 a month - convert to a Data pack… simple.I used to call 333, do the usual button pressing, add £15, convert it into a data pack. simple… The original App from about a year ago, never worked, so Auto renew was never an option fo...
I have a new PAYG account and would like to check the following with the community please. Apologies if this is already answered - I did search but couldn’t find. is auto top-up required if I have an auto-renew data pack? For example, I have my debit...
I've been a Three Customer for well over a Decade and have always been happy with their service, I have been Sim only for the last few years, but after seeing the Samsung S24 Ultra and Three's great deal it got me hooked. Getting the Phone was easy a...
I’ve been trying to cancel a broadband account with three for at least four months now. I called in December and made payment was made, however January it has showed up on account in arrears! I called customer service again who were no help and said ...
It seems like a misconfiguration at sender's end. I'm not receiving the notifications from Community due to it being flagged by Gmail, and I have to keep checking Spam and confirming it's safe, every single time:It would be great if this can be fixed...
I've had Three since September 2023. EVERY month there's some new problem when I try to renew my data pack. The first time, they straight up just stole my money. I paid for the credit, and the credit showed as 0. I waited and waited...nothing. Had to...
First post here.Going around in circles a bit with trying to sort an Phone upgrade with customer services.My Device was paid of years ago as only a iPhone 6s so i only have an Airtime plan at £19.99 which i think is the cheapest. I don't remember ren...
