Account and services

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Conversations

Paying after contract cancellation.

Three services have been appalling. I have had to cancel 3 lines and a subscription. They tell you to contact to cancel your contract. But it’s all a scam, or why do you have to bill people for lines that are not active? Why do you have to bill someo...

Dee1 by Fledgling
  • 227 Views
  • 1 replies
  • 0 likes

Charge to mobile

If I wish to use my number to pay for something just say slot games or something will I just be able to or does it need to be requested 

Pandakat by Fledgling
  • 222 Views
  • 1 replies
  • 0 likes

Top up amount disappeared

HiMy £20 top up has vanished from my balance when I proceed to purchase a 14 day data pack on the automated telephone service. (444) please can anyone advise me? Thank you. 

BlueBoy by Fledgling
  • 274 Views
  • 1 replies
  • 0 likes

Best solution Not existent signal

07*********    Mobile broadband only account. Please check my service.    Once again    very slow now  not usable   I have managed this contact from my secondary. Phone which is on an asda sim  signal  is great         My problem is I am on smarty  w...

Frustration with Account Issues

I am extremely frustrated with my recent experience with 3. A couple of months ago, I reached the end of one of my contracts and made an in-store change. However, I have just discovered that 3 continued to charge me for a tablet that was supposedly i...

Scam call regarding Black Friday

Hi there,  I got a phone call from: 070 **** ****  it was regarding a Black Friday offer that I’d been preselected for 40% off my current deal. They seemed to have all my details that three would have. I was wondering if this was genuine? It caught m...

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Vin_co by Fledgling
  • 197 Views
  • 1 replies
  • 0 likes

Spam/scams

I have recently started getting a lot of spam or scam calls or texts. I've had the same phone number for 25 years without a problem, just the occasional spanner about once a year. Now it's numerous times per week. I block all the numbers but they see...

ESM by Fledgling
  • 493 Views
  • 3 replies
  • 0 likes
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