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Best solution Data Roaming Charges Applied When Data Roaming Disabled

I have a longstanding phone contract with 3 which includes free Data Roaming in Go Roam countries. Up until now I have been billed fairly for any use outwith my contract. However on a recent trip to Morocco, not a Go Roam country I disabled Data Roam...

nedged1 by • Regular
  • 925 Views
  • 2 replies
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Best solution Paid last months bill twice

I was sent an email saying that I needed to pay last months bill.    I mowed the payment.   So paid it online.    And today it has come out of my account again on my direct debit.  can we please resolve this many thanks 

Roaming in Australia

My partner has a Doro 8100 that simply wouldn’t roam in Oz.  The same model worked fine last year but apparently they stopped doing software updates so it would not work.  Was told to purchase a new phone.  So, new Mororola Moto G05 purchased.  Text ...

Derko by • Fledgling
  • 639 Views
  • 2 replies
  • 0 likes

Could not use data once data allowance reached

HiI have a 4GB data plan on my account which I don't think I've ever reached before until this past month. Once I hit the 4GB, I didn't seem to be able to use data over 4G - all of my apps were telling me I was not connected to the internet. This hap...

jambon by • Regular
  • 1043 Views
  • 5 replies
  • 0 likes

Best solution Data park reload

Trying to by another data park as my current one is now 0. How do I delete the old data park in order to buy a new one ?