Competition texts

[dp]

Up until the end of 2024, I was able to enter competitions by SMS, using my iPhone.

I’m now unable to do this - it looks to me that I’m being charged the standard text message rate, but not the actual competition entry amount (usually between £1.00 - £2.50 per entry). I’m not receiving any competition entry confirmations either.

I’m wondering whether the issue might be that entering competitions is classified as ‘over 18 content’, and therefore I would need to deactivate the adult filter on my 3 account controls?

[PeteG]

Hello, dp. 

Oh, I'm not entirely sure if the filter would block 3rd party service charges from being added to the bill, but it's certainly worth trying to disable. If it's the first time you've disabled it, you'll need to speak to the Support Team to get it done. 

Pete.