Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.
I have pay-monthly Standard SIM only package with 120GB. EU roaming and 120GB limit. Am roaming and got a text saying I’ve used my 12GB roaming limit. On Three app, it says I have used only 5GB in current month. And in 15 years I have never used 12...
Hi,Just purchased a pay monthly sim from fonehouse but I cannot register. I've clicked the register button, entered an email address and password but I get an error "Please check the details you entered are correct. If you still encounter an issue, p...
There have been many posts over the last few days complaining of problems with login, registering, porting and DD's.It's about time one, or more, of the moderators addressed these issues and it is quite clear, that 3 is suffering a bundle of issues.M...
I have registered on the app but when I log in getting 'Something went wrong' not a good start. Have re installed but no change. How do I sort this?
HI I AM WITHIN 30 DAY COOLING OFF PERIOD, BUT I HAVE CALLED THEM EVERY DAY THIS WEEK AND THEY SAY SYSTEM OUTAGE, HOW CAN I CANCEL THE CONTRACT??? I HAVE CALL RECORDINGS FOR ALL OF THEM JUST TO PROVE IT IF NEEDED
I got put through to 'Tier 2' technical support on chat. Apparently they are aware of the My3 login issue and are working on a fix.In the absence of an official Three voice giving useful answers in this forum, here is what I was told on chat:We have...
I am a new customer to Thee, my number was set to port from EE. This has gone seriously wrong and the web chat has failed to resolve. multiple phone calls and 7+ web chats and they just don't get the problem. I have been left with both numbers but un...
Hi @ThreeUKSupport . Almost 2 weeks now with Three and still cant login to my account. All your call centre staff could tell me was "try again in a few days time". Many more than a few days has now passed and still no joy. Can you help? I just get th...
Hi, I used a pac code from EE to transfer my phone number to a new 3 contact. The number deactivated on EE a week ago but hasn't switched over to my new SIM. I have spoken to 3 customer services twice now - before the weekend and after and each time ...
HiWhenever I try to log in on the Three Website or the App. I receive the following error: Something went wrongWe can’t load part or all of the information right now, please try again or contact helpdesk.Try again | Back to homeerrorUid: 522b42a4-076...
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| Subject | Author | Posted |
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| Saturday | ||
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| 4 weeks ago | ||
| 02-03-2025 09:01 AM |
