Home

Account and services

Find support on extra Three services, like Three Insurance, Three Pay, My3, Three Business and more.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

Start a conversation

Cannot contact.

Today I received a call from 0333 338 1079I am trying to ascertain if this was a scam call as I will soon be due an upgrade.I have been on-line and find I have to re-register, but it doesn’t send email for me to complete this process. On line there i...

CBee by • Fledgling
  • 98400 Views
  • 8 replies
  • 0 likes

FRAUD AND USELESS CUSTOMER SERVICE

I am using 3 Sim only contact and my monthly contact is £8.00 a month. Unfortunately, instead of taking £8.00 they charge me £42.65 because they are saying I was call on premium number, which is 4409110140095. As far as my knowledge I never dialled a...

Mobile Broadband Contract Cancellation

Good afternoon.I recently contacted Three to ask for my 75 year old mothers mobile broadband contract to be cancelled as she experienced a stroke in May this year and while in hospital she was diagnosed with advanced dementia which has meant that she...

Insurance usage report

Hello,I'm really struggling to get an "insurance usage report" from Three after my phone and sim were stolen abroad. I see there are many other posts about this but what is the best way to get it escalated please? I have provided all the information ...

Does anybody respond to proofs email?

I've been trying to change the surname on my account since April 2022. Nobody ever responds to the proofs email address and the chat people cannot do anything. Can somebody please help me get this sorted?  Mod note - Post title updated as email refer...

Mrlbdx by • Fledgling
  • 5463 Views
  • 7 replies
  • 0 likes

Sim failure

Sim failure Changed to Three yesterday SIM failure todayWhat can I do?phone doesn’t work now

JSN by • Fledgling
  • 1093 Views
  • 1 replies
  • 0 likes

hi

hi i would like to ask about my new phone insurance please 

ahibaba by • Fledgling
  • 1295 Views
  • 2 replies
  • 0 likes

Best solution 12 month data

Hi all,I ordered a free PAYG / prepay 3 SIM.What one off top up/data pack do I choose to get data that does not expire for 12 months?I see a one off 120GB for £20 but it doesn't mention expiry and I am guessing that expires after 1 month?How do I buy...

GSB by • Fledgling
  • 2494 Views
  • 2 replies
  • 0 likes