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Data allowance recommended is rubbish

Purplesportsmum
Fledgling

Monday

Monday

Renewed my contract 2 weeks ago. I changed my data allowance to that recommended by 3 in my email. Totally useless and inaccurate. Want to increase my data back to what it was as can't keep adding the v expensive add on. How can I sort this. Thinking go speak to someone in a store tomorrow 🤔 

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KateS
Community Support Team
Community Support Team

Tuesday

Tuesday

Hey @Purplesportsmum,

I'm sorry to hear your allowances don't seem to be covering you as well with your new upgrade.

I'd recommend getting in touch with our Customer Service team, they'll be able to provide you with all options available to you.

Thanks,
Kate


Mod tip! The author of a post can hit 'Accept as Solution', to highlight a reply that helped solved their query.


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